Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Annee1008
Verified Purchase:Yes
Can’t live without this beacause of the huge water reservoir.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Karanmh
Verified Purchase:Yes
Purchased machine in January 2022 and in July, it no longer worked. Contacted Kuerig customer service. After explaining what happened and testing machine, a no charge replacement was the solution since the machine was still under warranty. Thanks Keurig for minimizing my morning coffee experience.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ed122
Verified Purchase:Yes
Thanks for the excellent customer service with this replacement Keurig Supreme Plus unit. It is working perfectly now. Initially at first few brews, we had a plastic taste but that has now subsided.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: biglou
Verified Purchase:Yes
just a few quick lines thanking the associates for helping us get a new coffee maker after ours had stopped working we really appreciated the professionalism in which you handled our problem again many thanks
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JoVerna
Verified Purchase:Yes
I contacting Keurig when my machine stopped working. Their costumer service was outstanding and within a few days, I received a replacement. I have spread the word on the service provided. Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: datraeger
Verified Purchase:Yes
I love this new Keurig. It brews using the entire K-cup instead of just a shot through the middle
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bdeet
Verified Purchase:Yes
I was having issues with the unit not working after my first descaling cycle.
After walking me through how to check if it was something else they helped me to replace the unit.
I was very pleased with the solution.
After walking me through how to check if it was something else they helped me to replace the unit.
I was very pleased with the solution.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
They sent a brand new brewer ... that didn't work!
on August 11, 2022
Posted by: LSMN
Verified Purchase:Yes
I got a replacement K- Supreme Plus because mine was not brewing with the correct amount of water. I was so thrilled they replaced it but the brand new one would only put out a very small amount of water about every 4th or 5th cup. I called them back and they walked me through the whole check orocess. For the two cups if coffee we brewed, they both happened to work. I keot telling them it didn't happen in every cup but they insisted the coffee maker wasn't defective because two cups worked. I asked to speak to a manager. One wasn't available but they would have them call the nectar day. No call!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com