Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: RonBea
Verified Purchase:Yes
My original purchase failed to function properly and was replaced by Keurig.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Traveling Jim
Verified Purchase:Yes
My coffee maker quit working about 9 months after purchase. Called the help line and could not get the machine to work. It was still under warranty so after sending in the required documentation (photos of brewer and sales slip) I was told it would be 7-10 business days to receive a new coffee maker. That was on a Monday. By Wednesday (2 days later) I had a new machine. Great work customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Danimike
Verified Purchase:Yes
We had an issue with our Keurig brewer which was approximately 6 months old. Contacted customer service and they walked us through the process and had a new brewer to us within a few days!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Meaz
Verified Purchase:Yes
My only disappointment with this was that Keurigs customer support was very unhelpful with clear directions on what pictures and notes were needed in order to get a replacement unit for the machine that would not come out of the Descaling mode. They did send the replacement, but it was certainly a frustrating experience.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Susie 12345
Verified Purchase:Yes
I recently could not get the descale light to turn off on my Keurig K Supreme Plus. Unfortunately, I followed someone's advice on YouTube and ended-up shorting out my Keurig. I explained this to the Keurig Customer Service representative and without question he sent me a new Keurig. Because I had registered my Keurig when it was new, and had saved my receipt, the process was a breeze. I could not be happier !!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great
on August 9, 2022
Posted by: laural317
Not sure if this is the exact model I recently purchased, but similar. Love my keurig! The only thing I don't like about thr newer model is the reusable k cup that allows you to brew your own coffee. The older models allowed for easy to use pods but this one is a whole separate cartridge and it's not the easiest to fill/clean.
Written by a customer while visiting influenster.com
Posted by: Lynn99
Verified Purchase:Yes
I received this coffee maker a month ago and would be lost without it. Makes great coffee every time, consistently.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Killer Keith
Verified Purchase:Yes
Our office Keurig that was still under warrantee stopped working on a Thursday. I called and by Monday we had a new machine shipped to us. The whole office is a Keurig fan for life.
I would recommend this to a friend!
Written by a customer while visiting keurig.com