Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Longlegs0216
Verified Purchase:Yes
I had a problem with my Supreme Plus and Keurig was wonderful to work with. I called with my problem on Saturday, sent what paperwork they needed on Sunday and had a new maker on Tuesday.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
I still love my Keurig!
on July 12, 2021
Posted by: GerBearCoffeeGirl
We purchased the new Keurig to replace our older model. The coffee is hotter and stronger which is fabulous for our morning routine. Unfortunately there are still problems when a pod overflows and coffee grounds are everywhere. Any suggestions? What did I do wrong, because no one has time for such a clean up when getting ready for work. Hence the 4 star rating because we have had this problem with our other Keurigs at work and home.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
A Better Cup
on July 12, 2021
Posted by: CMW21
I'm a little bit of a coffee snob, but I also like convenience. This is our second Keurig replacing an older model that lasted many years. I still use a French Coffee Press when not in a hurry, but you can't beat the convenience of a Keurig. I can tell the difference in taste between the older Keurig and this newer 5 prong model. It tastes better. Just hope it lasts as long as my last one.
Pros:
Tastes better (5 prongs, better saturation)
Easy to fill water reservoir (thank you for the handle)
Hotter coffee with temp control (if you put cream in, use higher temp)
One step heat and brew (its quick)
Programable user modes makes it even easier, but really the whole thing is easy to use
Turns off automatically
Tastes better (5 prongs, better saturation)
Easy to fill water reservoir (thank you for the handle)
Hotter coffee with temp control (if you put cream in, use higher temp)
One step heat and brew (its quick)
Programable user modes makes it even easier, but really the whole thing is easy to use
Turns off automatically
Cons:
Per other reviewers, it splats a little bit with a lower cup but nothing terrible. No problem
with a travel mug. The stream coming out is a little bit stronger, probably because
more water flowing through; hence more splat.
Note- if you buy the reusable filter, you do not need the grey "plus" adapter that comes
with it. That is meant for older "plus" models. Take the piece off and it works well.
Instructions are not clear that this piece is NOT for the newer models.
I guess like everything, its mostly plastic. Be gentle and it should not break.
Higher price - for that reason I gave it 4 stars on quality and value. Its a good machine
though if you want to pay for it. I didn't want the subscription, so I paid.
Per other reviewers, it splats a little bit with a lower cup but nothing terrible. No problem
with a travel mug. The stream coming out is a little bit stronger, probably because
more water flowing through; hence more splat.
Note- if you buy the reusable filter, you do not need the grey "plus" adapter that comes
with it. That is meant for older "plus" models. Take the piece off and it works well.
Instructions are not clear that this piece is NOT for the newer models.
I guess like everything, its mostly plastic. Be gentle and it should not break.
Higher price - for that reason I gave it 4 stars on quality and value. Its a good machine
though if you want to pay for it. I didn't want the subscription, so I paid.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Shortys
Verified Purchase:Yes
You replaced our Kerrigan and we are very happy with it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Don52
Verified Purchase:Yes
Bought this about 6 months ago and then it just died, completely dead. However one call to Kuerig and a new one was sent out within 3 days and absolutely no charge. Great customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pipebndr
Verified Purchase:Yes
I have owned two Keurig coffe makers an two off brand K cup coffe makers by far this one is the best, fast, quiet and and large water storage
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kaye59
Verified Purchase:Yes
I purchased this brewer as a gift to myself and I haven't regretted it one day. Brews a perfect cup every time.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Brooklinbrian
Verified Purchase:Yes
I’m on my 4th replacement Keurig Supreme Plus in less then a year. There is a defective park which is causing a short in this particular model. Buyer beware!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com