Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Leepshun
Verified Purchase:Yes
Great coffee maker with all the bells and whistles! So convenient! However, I have had several Keurig pots over the years and they don’t last long at all.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 10, 2025
We are very glad you are enjoying your K-Supreme Plus coffee maker and are sorry to hear of your previous experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Lisa Emm
Verified Purchase:Yes
This replacement maker does not make coffee as well as our old one. Both are Keurig - same model.
Disappointed.
Disappointed.
Response from keurig.comBy Keurig Consumer Care, May 13, 2025
Lisa, we value your time and would like to look into the concerns with your K-Supreme Plus Coffee Maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: Lyn4
Verified Purchase:Yes
This is my third k-supreme but this one is the k-supreme plus. I like the large capacity tank and more options for cup sizes.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, July 14, 2025
Thank you very much for your kind words and for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: Christoph
Verified Purchase:Yes
This is our second Keurig K-Cup maker in 6 months we purchased the first one for our house and liked it so much we bought another one for our camper.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 5, 2025
We are thrilled to hear that you are loving your Keurig coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: James D W
Verified Purchase:Yes
Coffee maker is great. However, I have not been able to register it because the process will not take the serial number that is on the machine. If there is a recall or some other problem i will not be reachable on the Keurig system. When I need another coffee maker it may not be a Keurig.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, August 6, 2025
Thank you for your review and feedback! For help with registering your brewer, we recommend you to reach out to our Customer Care team at 866-901-2739. We are always happy to help! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: ChiliSky
Verified Purchase:Yes
I love that I can not only increase strength but increase the temp as well. I have had many over the years but this one is the best!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 29, 2025
Thank you so much for your kind words. We are so happy you are loving your coffee maker. Enjoy!
Written by a customer while visiting keurig.com
Posted by: Michelle4
Verified Purchase:Yes
Love the sleek design and options. Easy to set up. Customizable features are great for each family member.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
We're delighted to hear that the whole family can enjoy your new K-Supreme Plus coffee maker! Thank you for sharing your review and feedback Michelle. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Tom Azzopardi
Verified Purchase:Yes
Bought this as a replacement of a two year old K-Supreme. Made six cups of coffee with the new one and it wouldn't come on. Smelled an electrical burn but no smoke. Fried! The good thing is it is under warranty and replacement coming in a few days. Hoping this one last longer!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, October 20, 2025
Thank you for your review Tom. We're sorry to hear that your K-Supreme Plus coffee maker didn’t meet your expectations and appreciate the opportunity to assist. Once you're back to brewing, we’d love to hear how your new brewer is working for you. If you have any further questions or need support, please don’t hesitate to contact our Consumer Care team at 866-901-2739, available seven days a week from 7:00 AM to 10:00 PM EST.
Written by a customer while visiting keurig.com