Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Ruby Sue
Verified Purchase:Yes
The replacement of my Keurig Supreme Plus was simple and customer service was great and very helpful.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MPV1
Verified Purchase:Yes
This is a replacement for the same model that only lasted four months. May have been defective but the replacement is making our coffee dreams come true again. Fingers crossed!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sherilou
Verified Purchase:Yes
I got this model of Keurig for Christmas and loved it! I got the descale light on so I began running the descales thru it and rinsed and rinsed it. Then it just stopped working. It was very hot so I probably should have let it cool off. I couldn’t get it to restart after unplugging it and letting it rest. I tried other tricks but no luck so I called the Keurig help line to see if there was a reset button somewhere that I couldn’t see. They were very helpful but it still didn’t start. They took my information. I received a replacement from them after a few pictures were mailed to them. So surprised to have a great experience. Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lespena1
Verified Purchase:Yes
My Keurig would not power on after I descaled it. I contacted Keurig and they replaced it right away. The precess was seamless.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jumbo
Verified Purchase:Yes
Our Keurig had only been used maybe 5-10 times & stopped turning on. I contacted Keurig & explained the issue. The customer service rep was excellent & instructed me on how to proceed for a replacement. We had our new replacement Keurig delivered to our door in just a few days. The over all warranty experience was fantastic. I am a Keurig customer for life.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Larry Wilson III
Verified Purchase:Yes
Great customer service. My Keurig K-supreme plus stopped working yesterday. I called Thier customer service line, was answered quite quickly, within minutes had my problem resolved. Received an email around 2 minutes after the call, followed the instructions and replied . Within minutes Received another email stating everything had been processed and a replacement was on it's way. Great experience, would highly recommend Keurig to everyone. Thanks for your support..
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LeeGar
Verified Purchase:Yes
I was gifted this coffeemaker in March of this year. My wife and I absolutely love it. For some reason it stopped working during the descaling process. I contacted Keurig and after providing proof of purchase, they sent me a new one. I don't know many companies that have such great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Zeke 73
Verified Purchase:Yes
I was sent a new coffee replacement for my coffee maker that stopped working! They totally honored my warranty! Great company!
Written by a customer while visiting keurig.com