Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Susan17
Verified Purchase:Yes
We purchased our Keurig and one day it stopped working. I immediately called Keurig on a Monday and by Wednesday we had a new replacement unit. Customer service was awesome and expeditious.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Barbie 741
Verified Purchase:Yes
Very happy to receive my pot. Happy with the service on the phone
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Best coffee brewer and the best customer service
on August 2, 2022
Posted by: TOM G
Verified Purchase:Yes
I just got my warranty replacement Keurig K-supreme plus coffee maker which makes great coffee and the Keurig customer service was just great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TomGon
Verified Purchase:Yes
Had to return my K-Supreme Plus. I got it around March 2022 and in 4 months I was continuously get “Add Water” warning even though the water was full. Changed the water filter, unplugged the unit, changed the water twice, until. No longer getting that warning. But now it started brewing but stopped after about 5seconds of brewing and “Add Water” warning came back. Called Customer Support and they sent me another one. The new one is working ok, so far. Does make great coffe and quite conveniently.
Written by a customer while visiting keurig.com
Customer Rating
5
Keurig replaced after descale overheat shutdown
on August 2, 2022
Posted by: Happy morning brew
Verified Purchase:Yes
I bought my Keurig just under a year ago when I called to see how to get it power on after I descaled it. i researched the problem, and called customer service. After answering a few questions they said they would replace it. I was happily surprised. The hardest part was getting the photos and info they needed uploaded into my email the way the needed it. The claim number serial number and my name and address all have to be in the photo together a picture of the bottom of the maker and a picture of the whole maker upright withy claim info also in the same photo. I sent the right photos, and was promptly sent a new maker.
Thank you
Barbara
Thank you
Barbara
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tallen97
Verified Purchase:Yes
This is my second K/Supreme plus. I love the personal brew settings
Written by a customer while visiting keurig.com
Posted by: North Office
Verified Purchase:Yes
Customer service was great to work with. They didn't ask any questions. They told me what I needed to do to get a replacement and I received it with in a week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Vista Nic
Verified Purchase:Yes
Had a problem with our new Keurig not metering coffee amounts correctly. The Customer Service was excellent in trying to correct the situation and then sending a replacement (really fast) when nothing could be fixed. Thanks!
I would recommend this to a friend!
Written by a customer while visiting keurig.com