Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
2
Works great but descales won't stop
on July 24, 2022
Posted by: Martin33
I am on my third one of these. Each one tells me to descale. I follow the directions useing the descaleing solution and it would not stop saying descale. I tried distilled white vinegar and still says descaling. It should have a reset button after you descale it.
I bought our first machine in November 2021 and it stopped working (would no longer power on) by July 2022. The replacement they sent stopped working 5 DAYS later (would brew 1oz and then shut down). I WILL NEVER BUY ANOTHER KEURIG AGAIN.
I love this coffee maker but when I tried to discal it with Keurig D scaler and I followed the directions exactly, the coffee maker wouldn't come back on so that was the only draw back. I called Keurig and they worked with me and replaced it which I was very grateful for. I would highly recommend this item and as far as dealing with Keurig they have been awesome.