Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
No safety shut off
on July 24, 2021
Posted by: TerriPia
Really disappointed, if the water reservoir is not in the unit properly and you press brew, it instants burns up the heating element….in seconds. It should warn you that the reservoir is not in place…or at minimum the button press should not brew, ridiculous.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Caramicu
Verified Purchase:Yes
We had no issues with the replacement of our new brewer.The original brewer just died during the first descaling operation!!! Customer service was great ,BUT this should not have happen in the first place.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Patwill
Verified Purchase:Yes
I love this machine and would recommend it to all my friends
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 91ZULU
Verified Purchase:Yes
This is a warranty replacement for a unit that quit working. The warranty relacement process was quick and easy. The Supreme allows choices in coffee strength and temperature as well as cup size. The 3 memory buttons are a convenient feature as well.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Carrie67
Verified Purchase:Yes
I was very pleased with how The company honored the warranty, the quick response to the issue and shipment of my replacement maker. That being said, I do hope Keurig will try harder in making a quality product for their customers; as this is the second machine I have had to replace in the almost 20 yrs. of being a loyal Keurig owner/customer. Great customer service at Keurig which is important but so is producing a quality product. If you can’t, then you may want to extend your warranty beyond a year for the customer that keeps coming back.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Laura52
Verified Purchase:Yes
I really love my coffee maker . It makes great ice coffee too. Thank-you Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: IdaC
Verified Purchase:Yes
My first Keurig was under warranty and stopped working. A Keurig rep was very nice and sent me a new Keurig k-Supreme Plus. It worked for a while but then stopped working. A rep sent me a new part, which worked for two days, but will not turn on
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: SteveZ
Verified Purchase:Yes
Brews great coffee. Can tailor size, strength, and temperature. Makes great ice coffee (brew on top of cup filled with ice). Quiet and smaller footprint than earlier brewers. Keurig provided great support for replacement under warranty. Love the machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com