Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
4 out of 5
4
Great small space item
on July 26, 2022
Posted by: Sue125
Verified Purchase:Yes
I love this coffee maker but when I tried to discal it with Keurig D scaler and I followed the directions exactly, the coffee maker wouldn't come back on so that was the only draw back. I called Keurig and they worked with me and replaced it which I was very grateful for. I would highly recommend this item and as far as dealing with Keurig they have been awesome.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty
on July 26, 2022
Posted by: Anonymous
Verified Purchase:Yes
Very Professional, and Fast and efficient. Very courteous when speaking on the phone..
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Busy morning helper
on July 26, 2022
Posted by: Coffee lover lj
Verified Purchase:Yes
This is a replacement and I really enjoy how easy and quick I get my so needed coffee fix
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Replacement Keurig
on July 26, 2022
Posted by: Perkier
Verified Purchase:Yes
I called tech support regarding our fairly new Keurig. After some trouble shooting with the tech it was determined that they would replace the coffee machine. Thanks for the great service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Third Keurig crapped out during descaling
on July 26, 2022
Posted by: willie38
Verified Purchase:Yes
First one blew up descaling and Keurig replaced it . Second one blew up while descaling Keurig replaced it. Third one permanently shut off while descaling and Keurig replaced it so I took the faulty one apart and found the problem was the overheat switch that I then RESET ! ! WHY DON'T YOU GUYS PUT A RESET SWITCH ON YOUR UNITS ? ? ? ?
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Great service
on July 26, 2022
Posted by: MSPot
Verified Purchase:Yes
Keurig stepped up and replace our defective unit with no questions asked.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Perfect customer service
on July 26, 2022
Posted by: Kevin71
Verified Purchase:Yes
This is our 3rd warranty replacement. Not impressed with the machine but they stand behind their products and replace it whenever we have a problem.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great service
on July 26, 2022
Posted by: Texas Native
Verified Purchase:Yes
I contacted Keurig after my brewer shut itself off while descaling & it would not turn back on. It was less than 1 year old. After providing the documentation they requested, I was informed that they would be sending me a new Keurig to replace the defective one, They stood by their product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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