Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: SPIDERKILLS
Verified Purchase:Yes
This is my 3rd unit in less then a year. They just stop working, not sure why. The first one stopped working after I cleaned it. The second one just stopped working no reason why. Keruig sent me a new one but if it happens again I want a different model .
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Not worth the money
on July 26, 2021
Posted by: cat80
Last week, I returned my second keurig supreme plus because it stopped working, just like the first one. Very frustrating to upgrade to a newer model and go through 2 of them in less than a year.
Keurig offered a replacement however I went back to the keurig k-elite which is the one I had before. Sometimes it’s good to stay with the old-school items.
Cathy Kennedy
Keurig offered a replacement however I went back to the keurig k-elite which is the one I had before. Sometimes it’s good to stay with the old-school items.
Cathy Kennedy
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Victory61
Verified Purchase:Yes
We had problems with our first Keurig..Called customer service and they took care of our problem by sending us a brand new replacement..It arrived in excellent condition in just a few days..Very happy with the warranty replacement..
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Overly complicated descaling process
on July 26, 2021
Posted by: dsmcclin
I have had my Keurig now for about 9 months. At first no issues, but it started giving me descaling prompts everyday over the past month. I looked up descaling, found a link, did what it said. But the prompt didn't go away. Called customer service and found out that the model has a specific descaling mode you have to enter and that there is no way to clear out the descale message even if you already did it. So I had to spend another hour going through the whole process again, including a 30 min "rest" period for the brewer to the pump wouldn't overheat.
Overall I would look at buying a lower maintenance brewer that doesn't make you do things over and over but instead gives you the option to clear the message. I know this is minor, but when you end up wasting multiple hours in your day on a coffee maker due to the manufacturer's process, well, it's annoying.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
I am thrilled!!
on July 26, 2021
Posted by: Gdever1975
I got this for free from Keurig and Influenster for my honest review.
I was so thrilled to be chosen to get this. I had a Keurig from 8 years ago and this is such an upgrade. It’s so much smaller and more sleek looking. The set up was so easy and fast. Under 15 minutes even installing the app.
I love that you can brew the perfect coffee for you. There are options on how much 6,8,10,12 oz and how strong you like it. You can save it so it remembers. My husband and I have completed different tastes in coffee so this is perfect for us.
You can even auto order through the app so you never run out of pods !
I love this Keurig and will be purchasing another to gift to my older daughter!
I was so thrilled to be chosen to get this. I had a Keurig from 8 years ago and this is such an upgrade. It’s so much smaller and more sleek looking. The set up was so easy and fast. Under 15 minutes even installing the app.
I love that you can brew the perfect coffee for you. There are options on how much 6,8,10,12 oz and how strong you like it. You can save it so it remembers. My husband and I have completed different tastes in coffee so this is perfect for us.
You can even auto order through the app so you never run out of pods !
I love this Keurig and will be purchasing another to gift to my older daughter!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TJEbert
Verified Purchase:Yes
Shipping was fast, set it did a test of just water to run through first. Hit 12oz and it only brewed about 3oz. Tried brewing again a few times and I can’t get a full cup at all. It only brews a couple ounces. Will be calling again.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: FooshCoffee
Verified Purchase:Yes
We have had Keurigs for many years now, and every so often we get a dud. This is the case with this new one, the Brewer is so agonizingly slow to pour a cup of coffee. It takes about 4-5 minutes to brew a cup.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Fast Fingers Eddy
Verified Purchase:Yes
I had a slight problem with my Keurig, and the people with whom I dealt were kind, fair, and ever generous. They were great!
I would recommend this to a friend!
Written by a customer while visiting keurig.com