Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Plumber65
Verified Purchase:Yes
Customer service was great, spoke with representative to go through trouble shooting steps. Process was quick!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cmar157
Verified Purchase:Yes
We had a unit that was about 7 months old and would not clean properly. The company stood behind the product and replaced it with no questions asked. I will always be a Keurig loyalist. it is worth paying for a quality product from a quality company. Thansk for the great service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JTTJ
Verified Purchase:Yes
Keurig did replace the brand new coffee maker I purchased that was defective from the get go with very little hassle. Kind of makes me question the quality of Keurig products that a brand new machine wouldn't work though. The new KCups are NOT user friendly. In order to use it you have to take 2 pieces off. It's a hassle.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: AshleyFMS
Verified Purchase:Yes
Our office Keurig recently stopped working. We were lucky it was under the one year warranty. I called and requested a new machine and the young lady helping was so pleasant. She sent me detailed emails explaining what all they needed from us and by the next morning our new Keurig was on the way to the office. By the end of the week we had the new machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: EaL Pilot
Verified Purchase:Yes
The warrranty replacement process was efficient. Troubleshooting was effective. Keurig definitely stands by its products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Brownie 1933
Verified Purchase:Yes
So happy to get my replacement Keurig! I hated waiting for it but was totally worthy it. Customer service was great
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KaayS
Verified Purchase:Yes
We had an issue with our first K-Supreme Plus and with one to call Keurig our problem was resolved. The Coffee Maker produces an excellent cup of Joe every time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Samke
Verified Purchase:Yes
I had a problem with the coffee maker that couldn't be fixed(tho they tried) Keurig sent me a replacement at no charge. (I needed my receipt so keep yours). Honestly I was so surprised and pleased with the service I received. Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com