Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: J Campbell
Verified Purchase:Yes
I like this coffee maker, takes up less space that my former Keurig machine. Love the pitcher with handle to take up and out for water refills. This pitcher less awkward to handle thus very pleased. I hope this machine lasts longer than 2 years like my last Keurig machine.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 26, 2025
We are thrilled to hear that you are enjoying your coffee maker! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Will say I like the look of the Keurig, I like how great the coffee taste compared to my last Keurig, but starting having issues with the coffee maker starting with my 2nd cup I made. Was getting error codes 6 & 2 almost with every cup. We called Keurig support who had us try many things to correct it with nothing stopping it. They sent box of coffee similar to what I drink I guess out of courtesy, but I don’t really like that brand, I knew it wasn’t the coffee I was drinking or the pods, but later they just said we are sending you a new coffee maker which they did. I was on google wondering if others had the same issue and came across someone who said once they dropped the temperature down one notch they hadn’t had any more problems, so we did and no problems since with the first coffee maker we purchased. I will keep the one they sent just in case it starts back up again.
Would recommend coffee maker, not sure I would ever use the make my cup of coffee from my bed but coffee maker was a good value.
Other than that coffee taste really good and happy I can brew a much hotter coffee than with my old one.
Would recommend coffee maker, not sure I would ever use the make my cup of coffee from my bed but coffee maker was a good value.
Other than that coffee taste really good and happy I can brew a much hotter coffee than with my old one.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 26, 2025
We are very glad you are enjoying your coffee maker. Thank you so much for your review and feedback. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Works great and hope it works for 3 years or more
on September 23, 2025
Posted by: Anonymous
Verified Purchase:Yes
This was a replacement and it works fine unfortunately my older one broke after 3 years.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
When I need instant coffee, my K-Supreme Plus Single Serve Coffee Maker does the job flawlessly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: VMAT
Verified Purchase:Yes
I purchased the new K-Supreme Plus to replace my old Keurig that didn't have a canister for water. I was tired of having to fill my water each time i made a cup. This new one looks pretty, nice and slick stainless, and the water tank is exactly what I wanted. However, now I can’t use any of my previous refillable coffee pods- it would have been good to know before hand. I understand Keurig wants to make money by selling us their coffee pods, but I use a coffee that is made locally and I love it. I’ve been making it with my old Keurig for years. So Keurig made new refillable pods that supposedly work with this new coffee maker. I purchased two, they were obviously more expensive than any other pods on the market, but I was stuck. The new pods are clunky, and have a separate insert that makes them more difficult to clean. I accepted the inconvenience, although not particularly happy. The machine worked for a few cups of coffee- one week max. Now the new fancy pods aren’t working. No matter what I do, I only get dirty water coming through into my cup.
If Keurig wanted to make a new refillable K-cup, and charge more for it, that’s fine. I understand capitalism and am willing to pay extra for a unique and convenient product. However, I need it to work. They have took a coffeemaker that was originally incredibly convenient, into a clunky mess. I’m back to my French press. I hope they fix this problem.
If Keurig wanted to make a new refillable K-cup, and charge more for it, that’s fine. I understand capitalism and am willing to pay extra for a unique and convenient product. However, I need it to work. They have took a coffeemaker that was originally incredibly convenient, into a clunky mess. I’m back to my French press. I hope they fix this problem.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 30, 2025
We are sorry to hear about your experience using the Keurig My K-Cup Reusable Filter with your K-Supreme Plus coffee maker. Our Consumer Care team will be happy to look into this further for you. Please give us a call at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: izzy123
Verified Purchase:Yes
it's brand new, and it will still not work sometimes, out of the blue, for no apparent reason. I lost count of how many Keurigs I've owned and had to replace because of mysterious issues like this. Maybe it's time to start looking for alternatives...
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 30, 2025
Let’s get this sorted for you. We want to make sure you have a fully functional coffee maker and would be happy to investigate the issue you're experiencing. Please contact our Consumer Care team at 866-901-2739—we’re looking forward to your call!
Written by a customer while visiting keurig.com
Posted by: Skintx
Verified Purchase:Yes
Makes excellent coffee with little effort. Fresh custom cup every time. Have owned two of these coffee makers and have no desire to own a different one.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 23, 2025
We're glad you've found the perfect fit for your kitchen!
Written by a customer while visiting keurig.com
Posted by: BustedKnuckle
Verified Purchase:Yes
Our last Pod style coffee maker was good, it made good coffee....However, the K-Supreme Plus Single Serve Coffee Maker makes GREAT coffee. I believe it all has to do with the way the water is injected into the pod with multiple streams. It just makes better coffee. Period
Response from keurig.comBy Keurig Consumer Care, September 22, 2025
We are thrilled to hear that you are loving your coffee maker. Thank you for taking the time to share your feedback. Enjoy!
Written by a customer while visiting keurig.com