I have been using Keurig coffee pots for many years so when my son needed a coffee pot I instantly ordered a Keurig for him also.
Response from keurig.comBy Keurig, Consumer Care, July 11, 2023
We're delighted to hear that you are both enjoying your K-Supreme Plus coffee maker. Thank you for having us a part of your family. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
1
Big Disappointment
on March 14, 2023
Posted by: MonieDH
In the past I've owned great Keurig coffee makers until I purchased this one. It stopped pumping the water several times, I have thoroughly cleaned the needles, calibrated it, and re-set it. This is my 3rd replacement and it is doing the same thing. I am very disappointed, and ready to throw it out of a window. Worst purchase ever!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 17, 2023
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.
I love it. I previously had a single cup keurig, but it had no warer reserve, which was ok for travel. But the K-Supreme has a great water reservoir, so if we want another cup we just push the button. There are also more buttons, for more choices for cup sizes and strength of coffee. Great coffee maker.
I bought this a month ago and I’m so happy I did. Love being able to change the temp and coffee strength. Also love the ice coffee feature and larger water tank. Looks sharp.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 26, 2023
We are thrilled to hear you are taking advantage of the all the customizable features available with your K-Supreme Plus coffee maker! Thanks for your wonderful review!
I have been a Keurig coffee maker user for a lot ofyears! It was time for years and time for anew one. Got the K supreme p!us and absolutely love it. Can dial the brew strength and # of oz. Best is that the holding tank is much larger
Response from keurig.comBy Keurig, Consumer Care, June 7, 2023
Hi Lynne! Thank you so much for your kind words. We love that you are using all the enhanced features available to brew your perfect cup of coffee with the K-Supreme Plus coffee maker!
I bought this a month ago I get “Descale “ sign comes all the time n water filter cartridge didn’t work, so I called n got replacement. Descale sign is gone, but water tank’s water has tiny bobble n also water filter cartridge isn’t working. I called again n she said she will call me back, never call .
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 24, 2020
Thank you for your review and feedback. We're sorry to hear about your experience with Keurig Customer Service. We pride ourselves on our Customer Service and always try to ensure the customer is satisfied with the outcome. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
I purchased this coffee maker to replace my old Keurig. I had it for over 5 years, and it developed a leak. I am very pleased with my new Keurig . It is so easy to use, and my daughter (who is my caregiver), is impressed with the coffee maker also.
Brews a good cup of coffee. Like that you can set up 3 individual brew settings and that you have to push a button to start warming water. This is a new coffee maker so would add that I hope it lasts longer than the last one which only lasted long enough to get past the warranty. For what they cost should last longer than that.