Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Adan M
Verified Purchase:Yes
Issued a warranty claim and the agent that helped me out was super helpful. Made the process easy and fast. Got a replacement within 5 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JBuck
Verified Purchase:Yes
I love my new Keurig K-supreme. I had the older model which was nice but this is great!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: lois18
Verified Purchase:Yes
This replaced one that stop working during the descaling process. So happy to see you stand behind your product and your warranty. I had a new coffee maker on my doorstep the next day and this one works so much better than the original one ever did! Love it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Unreliable
on July 27, 2021
Posted by: wantmyoldkeurigback
I purchased 2 months ago and after only 1 month it works periodically and only after unplugged for a day. It says to descale right after I descale and has never stopped saying descale. It says to add water will a full tank. I had the original keurig for 5 years and it just conked out one day. Best machine. This one should be recalled until it works consistently
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Ed minishak
Verified Purchase:Yes
Bought a few moths ago stopped working no questions asked. No receipt
They sent a new replacement within days
They sent a new replacement within days
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: csufsu
Verified Purchase:Yes
The old unit did not work after I tried to use it without the water reservoir being in place. I made a call to Keurig, the rep asked for the serial number and then offered a replacement. The return mailing label arrived via email the same day and the new unit within 3 days. I could not have asked for better service. Incidentally, we love this unit. It is the third Keurig we have owned and the best - love it not heating water unnecessarily.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bruce J
Verified Purchase:Yes
Perfect size for countertop and with multiple coffee piercing, delivers great tasting coffee.
Also works well with tea and create quick, hot water. The design makes I a great conversation starter for your next party.
Also works well with tea and create quick, hot water. The design makes I a great conversation starter for your next party.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: rara123
Verified Purchase:Yes
We use our Keurig daily. When our machine stopped working, the Keurig team was able to get us a replacement the next day!
I would recommend this to a friend!
Written by a customer while visiting keurig.com