Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Showrods
Verified Purchase:Yes
My coffee maker failed within the warranty period. It only took one phone call and some over-the-phone troubleshooting to determine that. Keurig agreed to replace and did. Just wish it could have been a bit faster, but overall, it was a positive experience.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Punker
Verified Purchase:Yes
Quick to set and have a great cup of coffee! Love it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jackaboy
Verified Purchase:Yes
This is a beautiful coffee making machine. Features and the ability to program are superb. We love this device. There is, for us, one huge drawback. For years we have obtained our coffee from Chock Full O' Nuts.Their pod desigñ is a fiber basket containing the coffee and a paper top. When closing the Keurig lid there should be a reassuring crunch sound as all five needles break the paper surface. There is an incompatibility between the Keurig needles and the paper top of the coffee pod. The result is failure to brew coffee and an abundance of leaking hot water. Failure rate is six out of ten which means we are discarding two pods for every cup of coffee. This doubles the cost of coffee. Machine replaced with single needle model. Sorry, Keurig; good idea but not universally applicable.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Carol3333
Verified Purchase:Yes
It clogs after a year or so and water leaked. No way to fix it
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Even Worse Replacement
on July 16, 2022
Posted by: ReuseableKcup
We bought this Keurig to replace another that failed after a year, right outside the warranty, go figure. It worked ok for a couple of months. We followed all recommended maintenance and filter changes to ensure it would last. However, it brings me here. This is now THE slowest single-cup coffee brewer. A mere 12oz takes 6-7+min to brew? If you have to brew coffee quickly to get out the door, I would not recommend it. Not all is bad, it does have a better setup than the last as well as some cool features with strength and temp. I'm disappointed in Keurig these last couple of years. Quality is lacking and prices keep staying where they are. Time to check out the Ninja ...
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Bettyk
Verified Purchase:Yes
Love the smaller design, and the programmable cup sizes.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Great brewer with only one flaw
on July 18, 2022
Posted by: Sue61
This is the second brewer for me. I asked for a replacement because My K cup was leaking water. When I got my new one I was sad to see the problem was still there.
I have removed the red piece and covered the lid with aluminum foil and that has slowed down. Has anyone else solved this problem?
I love this coffee brewer for all of its great features, (small foot print, no heat up time, quite brewing, personal brewing memories)
I have removed the red piece and covered the lid with aluminum foil and that has slowed down. Has anyone else solved this problem?
I love this coffee brewer for all of its great features, (small foot print, no heat up time, quite brewing, personal brewing memories)
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 19, 2022
We're sorry to hear about your experience and would be happy to look into this further. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Kkp1
Verified Purchase:Yes
Excellent service from Kurig, with quick response time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com