Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5
The best service!!
on July 13, 2022
Posted by: aar1
I bought the K-Supreme Plus Single Serve coffee maker and loved it however, it quit working after a couple months. I called Keurig customer service as I had registered my coffee maker. After troubleshooting on the phone with no success, a replacement coffee maker was sent out to me. I have used Keurig coffee makers for 20 years and have enjoyed every one! Been trying different flavors available on the website and all have been good. Great company to do business with! Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sam95
Verified Purchase:Yes
Warranty replacement with excellent service ........
Written by a customer while visiting keurig.com
Customer Rating
2
Good Brewer - Not So Good App
on July 14, 2022
Posted by: MJSLou
The whole selling point of this brewer was all the techy stuff it can do. BrewID, saving 10 different settings, auto re-ordering, etc. Well the app sucks. Only syncs to the brewer 1 way. If I create a favorite on the brewer it shows up in the app, but if I re-name the favorite or create a favorite in the app it never shows up in the brewer. Huh? This thing has been out a year before I took the plunge to get one. How are the bugs now worked out? Calls to customer service was oh we have to get back to you in 48 hours. Frustrated. Would have been better off getting a lower model and getting less features that actually work. Thinking about returning....
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Kat03
Verified Purchase:Yes
K-Supreme Plus just shut off and wouldn't come back on just shy of 1 year since purchase. Keurig customer service talked me through some attempts to fix it but when those didn't work they emailed instructions for the info they needed to do a replacement under the warranty and a new machine was shipped out the next day after receiving my email with the needed info.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Temecula customer
Verified Purchase:Yes
Excellent features, easy to use and excellent customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Echu
Verified Purchase:Yes
My old one would just shut down halfway through a cycle and always say descale and after doing it over and over I called and they said oh ok and said it was still in warranty and sent a new one out! I love it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nickname12345678
Verified Purchase:Yes
I called about my Keurig coffee maker not working and the representative told me how to submit a request for a replacement. Within three days, I had a new Keurig and back to enjoying my morning Joe.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RobQc
Verified Purchase:Yes
I love this Keurig its the first thing my family goes for everyday
I would recommend this to a friend!
Written by a customer while visiting keurig.com