Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5
Brews a perfect cup of coffee for me and my friend
on July 7, 2022
Posted by: Gigikm
Verified Purchase:Yes
I Love the difference cup sizes and the convenience
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Justlin
Verified Purchase:Yes
This was my 4th K-Supreme Plus. The first 3 have been replaced under warranty. One would last a couple of months, this one lasted about 8 months. We love the machine, but I think they have some kinks to work out. The people that I have contacted have been very helpful.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MJ25
Verified Purchase:Yes
My warrantee just expired and they sent me a new Keurig anyway. Thank you costumer service. Process was fast and easy also.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Katvsal
Verified Purchase:Yes
After descaling my machine it wouldn’t turn back on… I called in and the representative took care of the matter with ease. I truly appreciate the help. Will be buying more eluding products
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lorrayne
Verified Purchase:Yes
I bought a K-Supreme Plus in March of 2022. The descale light came so I proceeded to descale my machine per the instructions. Went through the process BUT the descale light stayed on. I followed the step exactly even started process over jus in case but light remained on.
Called Keurig customer service explained what happened they said someone would contact me soon. The next got a message saying the my replacement pot would be shipped soon. Within 5 days I received my new coffee pot.
The Customer Service was OUTSTANDING the reps that I spoke to were VERY Customer Focused.
The only reason I give this product 4 stars is because I wouldn’t think by jus descaling the pot for the first time would have a problem.
Called Keurig customer service explained what happened they said someone would contact me soon. The next got a message saying the my replacement pot would be shipped soon. Within 5 days I received my new coffee pot.
The Customer Service was OUTSTANDING the reps that I spoke to were VERY Customer Focused.
The only reason I give this product 4 stars is because I wouldn’t think by jus descaling the pot for the first time would have a problem.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Legere
Verified Purchase:Yes
This was a replacement by Keurig. It brews great coffee and we look forward to using and enjoying it for a long time
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ARJB
Verified Purchase:Yes
I have had my unit 7 months. Descale came on, I descaled. The alert did not go away. I called Keurig in case I missed a step. Tech went through steps and reboot (unplug etc.) still Descale alert. Did the process again. Same thing. Called Keurig, got same tech next day. Replacement issued. Tech advised that machine still works to brew, but descale not working won't alert me when to do again. Replacement received in few days. Donating old unit to niece for college and explained descale and warranty void now, she'll have to descale by timing or taste. Thank you Keurig for standing behind your product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pop76
Verified Purchase:Yes
I love this Keurig so easy to use. Thanks to customer service for your help
I would recommend this to a friend!
Written by a customer while visiting keurig.com