Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5
K Supreme Plus Single Serve
on August 3, 2021
Posted by: Deeone4uisme
I purchased this coffeemaker because I was down sizing. I needed a smaller model. I LOVE IT!! I love the brewing options. I also love the silent brewing cycle.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Great water reservoir design
on August 3, 2021
Posted by: appyface3k
Best water reservoir design to date, so easy to fill. Thanks Keurig you got that one right. Top controls are easy to use. We like the new "jaw" design better also (jaw doesn't drop but lid lifts up). Had this machine since April 2021 and so far not a single plug-up in the water needle.
Still, we give only two stars for several reasons:
The max temperature is just not hot enough. (We hoped for "just off the boil" 210F but it's much much lower.)
We still get grounds in the cup from time to time. This with Keurig's own Green Mountain brand, as well as others such as Caribou and Donut Shop. This in turn leads to grounds added to hot water dispensing. Unless you want to disassemble and clean first before getting hot water, don't bother with this. (We use an electric kettle. And it produces boiling water.)
There is no true "off" switch. It is heating water all the time. We use it first thing in the morning and perhaps in the early evening. So we unplug it between uses, a PITA.
Still, we give only two stars for several reasons:
The max temperature is just not hot enough. (We hoped for "just off the boil" 210F but it's much much lower.)
We still get grounds in the cup from time to time. This with Keurig's own Green Mountain brand, as well as others such as Caribou and Donut Shop. This in turn leads to grounds added to hot water dispensing. Unless you want to disassemble and clean first before getting hot water, don't bother with this. (We use an electric kettle. And it produces boiling water.)
There is no true "off" switch. It is heating water all the time. We use it first thing in the morning and perhaps in the early evening. So we unplug it between uses, a PITA.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Gary10752
Verified Purchase:Yes
We received one for a Christmas gift. It never did work right. The replacement we got is terrific!!! It works like a charm.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Breaks down quick / Bad Quality
on August 3, 2021
Posted by: Erin101
I bought this coffee maker 3 months ago. Within the first month, it asked me to descale. I used the solution exact to direction twice and the descale signal would not shut off and it wouldn't poor out. I even used the trick that they tell you to use the paper clip. Nothing worked. Keurig ended up sending me another new machine. I have now had this machine for 1 month and got the descale signal. I went ahead and descaled again twice per direction on the solution. 3 days later the screen at the top broke and has completely disappeared with no digital words and it still doesn't pour out the coffee. I used to have one of the original Keurig's and that one lasted forever. Now the product is very low quality. Will never buy Keurig again.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Wish
on August 2, 2021
Posted by: Nick003
Wish it would let me fit my larger mug under it and had a auto on feature. I turn it on but it turns off by itself
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jazzy06
Verified Purchase:Yes
Had to return one I only had for 7 months and had it replaced in 3 days.Great service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Angie Seward
Verified Purchase:Yes
I love the 5 hole feature where it pokes 5 holes in the k cup..& all it's different buttons on top...Its just a really good maker for those who just want one cup...
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Csteward24
Verified Purchase:Yes
I love the Keurig was replaced and once the appropriate department reached back to me it was resolved immediately. However it took over 3 phone calls for over a week for someone to finally get back to me to replace it.
Written by a customer while visiting keurig.com