Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Maggs2248
Verified Purchase:Yes
I was so happy with it until I got the message to descale. That prompt comes up after 250 cups! I ordered descale solution and followed the directions. The descale prompt would not shut off. I called CS. It was around 2 years old brewing just 250 cups! I was told it was defective and suprise out of warrenty! Then the nightmare began!
Response from keurig.comBy Keurig, Consumer Care, July 6, 2022
Thank you for your review and feedback. We're sorry to hear about your experience. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Kj57
Verified Purchase:Yes
I bought the K Supreme Plus single cup coffee maker and love it. It knows just how I like my coffee and also my husband’s. The iced coffee feature is wonderful. So easy to use. I definitely recommend this to anyone
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 8, 2022
We are delighted to hear that you both are enjoying a perfectly crafted cup of coffee with your K-Supreme Plus Coffee Maker!
Written by a customer while visiting keurig.com
Posted by: Jibbie
Verified Purchase:Yes
A year was just about up when the descale light started. I descaled and did not help. They sent replacement with little effort on my part.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DMR1
Verified Purchase:Yes
We were not able to start our coffee maker. Made a call to customer service and we were amazed. We just had to take 2 pictures (unit and serial number) and write a short note explaining our problem. AMAZINGLY we were sent a new unit the NEXT DAY.
Coffee is great as well as the customer service experience.
Coffee is great as well as the customer service experience.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: bev19
Verified Purchase:Yes
This machine was to replace one that stopped working after only one month. This is a great upgrade, and, so far, is working just fine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LauraGH
Verified Purchase:Yes
Love this new coffee maker! The additional options are great-just what I was looking for.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 11, 2022
We're delighted to hear that you are enjoying the new features on your K-Supreme Plus Coffee Maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: ontheroadagain55
Verified Purchase:Yes
I had some issues with the K-Supreme machine that I bought a few months ago. I called Keurig customer support and found them to be very polite. They issued a replacement machine that day and it shipped to me within a few days. Great service from a great company!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Paz52
Verified Purchase:Yes
Not sure why my 2 month old Kerrigan stopped working it but replacing it was hassle free. Received replacement within just a few days. No issues whatsoever.
I would recommend this to a friend!
Written by a customer while visiting keurig.com