Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: ARJB
Verified Purchase:Yes
I have had my unit 7 months. Descale came on, I descaled. The alert did not go away. I called Keurig in case I missed a step. Tech went through steps and reboot (unplug etc.) still Descale alert. Did the process again. Same thing. Called Keurig, got same tech next day. Replacement issued. Tech advised that machine still works to brew, but descale not working won't alert me when to do again. Replacement received in few days. Donating old unit to niece for college and explained descale and warranty void now, she'll have to descale by timing or taste. Thank you Keurig for standing behind your product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pop76
Verified Purchase:Yes
I love this Keurig so easy to use. Thanks to customer service for your help
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mickeyboy
Verified Purchase:Yes
We use it daily, much more than we did with our previous machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Deep Roots
Verified Purchase:Yes
I bought my Keurig and it was working great. We decided to use it in our 30 amp RV. It did not work well and went out right way. The Keurig stated it would work with the 30 amps but did not. So I called Keurig and they made good with the warranty and sent me a new one. Thanks Keurig and I would suggest not to use it in your RV.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I’m really enjoying my replacement coffee maker, the replacement came really fast!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Karen86
Verified Purchase:Yes
I bought my keurig about 2 months ago. But one day, it stopped working. I don't know why. I contacted the Company and immediately the send me another machine. This new one has performed very well and delivers the best tasting coffee! I love it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Keurig offers a great warranty on their products
on July 11, 2022
Posted by: MJGup
Verified Purchase:Yes
My Keurig coffee maker started acting up after 6 months of use. I called them and after a few troubleshooting steps, they gladly offered to send me a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: N2duxs
Verified Purchase:Yes
The key rig replacement process is fantastic and revived my new keurig arrived within a week. Was disappointed that it needed to be replaced within 6 mos though when it completely shut down.
I would recommend this to a friend!
Written by a customer while visiting keurig.com