Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Susie A
Verified Purchase:Yes
I bought this thinking with different temperature settings I could finally get a hot cup of coffee. Wrong! Hottest setting gives only lukewarm coffee. So disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Carl8315
Verified Purchase:Yes
I bought the Keurig kcup coffee maker about 8 months ago. Makes great coffee. 2 weeks ago it quit working. I called Keurig customer service and after describing the problem they said it would be replaced. A new Keurig was delivered to me in 3 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Margotf
Verified Purchase:Yes
I have had Keurig’s forever. They are perfect for me. One thing I do’t like is that it splatter a bit on my countertop while brewing. I wish that could be remedied.
This is a warranty replacement. My last one stopped working after 7 months. The customer service was great to honor the warranty. I will keep my fingers crossed that my machine continues to produce great coffee!
This is a warranty replacement. My last one stopped working after 7 months. The customer service was great to honor the warranty. I will keep my fingers crossed that my machine continues to produce great coffee!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rudog
Verified Purchase:Yes
Thank You so much for my warranty replacement...I received it 4 days later..Thank You for your quick response...God Bless you and your Family!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: edtrain
Verified Purchase:Yes
This was a warranty replacement for a failed Keurig K Supreme that I had only had a few months, and then would not turn on. The new unit arrived, and after only a few cups of coffee also failed to turn on. It then turned on later in the day, but again after only a few cups of coffee, already says to Descale. There is no way I'm doing that as that's what caused the permanent failure with the original K unit. I'm fully expecting this unit to also fail at which time I will probably buy an older model of Keurig. If you check comments on the web about the K unit you will see that power failure is common.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Monty25
Verified Purchase:Yes
I am thrilled with the Keurig Company for handling the issues I had and giving me a brand new unit. The process was simple easy and professional.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Stooped working
on August 9, 2021
Posted by: NavyCop
This was a great coffee maker until today. I usually brew 2-3 cups per day and today it just stopped working. It will not power on which now having read other reviews, I see is a common problem. Which I’d have know about this before purchasing this unit.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 24, 2021
Let's get you some help with this. Please call 866-901-2739, Consumer Care will be more than happy to assist!
Written by a customer while visiting keurig.com
Posted by: TamaraW
Verified Purchase:Yes
I bought the K-Supreme Plus thinking this is the best, but when it totally died on me within 6 months, I was so upset. But then a friend told me to contact Keurig and let them know, So I did this and was totally amazed at what great customer services they have and to top that I called on a Friday and the next day Her sits at my front door a brand new coffee maker I was totally shocked. This company deserves That five star rating on all levels.
I would recommend this to a friend!
Written by a customer while visiting keurig.com