Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Piece of Junk
on September 24, 2022
Posted by: Tony Fer
This brewer stop working after 2 years. It is total junk now.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 10, 2022
We're sorry to hear that your K-Supreme Plus coffee maker is not working as it should. Please call our Consumer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
1
Great features and Idea, BUT
on October 4, 2022
Posted by: JCraw68
Worked great for 5 days making 1 cup each day using filtered water. Then, with the water tank full, kept erring out flashing ADD Water. From what I read on line, this is a problem with these, the water line sucks closed and then doesn't work. Mine just stopped working all together. I did all the troubleshooting and nothing. Chat wasn't much help except for them to tell me to call a number! I did, but the wait kept getting extended so I hung up. Took my brewer back to the store for a full refund. Should never had stopped working like that, poor design for sure. Trying the same brand I had before that lasted for several years!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 11, 2022
We understand your frustrations and are sorry to hear you returned your K-Supreme Plus coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Posted by: Albi330
Verified Purchase:Yes
I love this
Machine! It has been upgraded and coffee never tasted better. I definitely would recommend the K-Supreme Plus!
Machine! It has been upgraded and coffee never tasted better. I definitely would recommend the K-Supreme Plus!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Horrible coffeemaker
on October 21, 2022
Posted by: Chris1013
I bought this coffeemaker about 6 months ago, the coffeemaker did make good coffee, and liked the stron brew and differentsize cups, but I have had to descal twice. This last experience has been very unsatisfying after descaling coffeemaker shut off and would not turn back on.so I called to see if they would replace unit since I did send in a warranty card, but since I did not keep my receipt after sending them picture, problem, and s/n. They refused to honor the warranty. Very disappointing since we have had 2 other Keurigs in the past 20 years but will now take my business to another company.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 25, 2022
Chris, we're sorry to hear about your experience and would be happy to look into this further. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Dfab
Verified Purchase:Yes
I have bought this as a Christmas gift for my grandson. He will be joining the Keurig coffee club and registering his coffee maker with you and I’ll make sure he leaves you a review. Thank you. I’ve been a Keurig customer for well over 10 years.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Alyss
Verified Purchase:Yes
I had an old Keurig that still worked perfectly fine! It was an older model but just wanted something new. I’m glad I got this newer model. Coffee taste is great!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: osage44
Verified Purchase:Yes
A great update from our 2.0 maker, you can customize your selection by temp, strength and size with just one push. Ready to brew with just a push of a button. Very pleased with new purchase.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JeffinIndy
Verified Purchase:Yes
So far this machine is working very well. I am actually going down in size from an office brewer that was a workhorse, but took up a lot of space and wasn’t very attractive on my counter. I love the size of this and it still has a large water reservoir. I really like that it punches multiple holes on top and I remember to push down on the k-cup to make sure the bottom is seated correctly. The few times I forgot it still brewed fine, but I’m trying to get in the habit of doing it myself. I love the simple controls and you can program up to three preferred brews. Coffee is brewed well and accurately. I really love this machine, but time will tell how it holds up. Will it still work as well a year from now? I hope so
I would recommend this to a friend!
Written by a customer while visiting keurig.com