Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: ABCDC
Verified Purchase:Yes
We enjoy our coffee machine. We had an issue with the machine. We contacted customer service. They listened, explained the warranty process, we followed it. A week later a new coffee machine arrived.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BLC25
Verified Purchase:Yes
My replacement arrived several days later than promised so, being without coffee, I had to go and buy a new Keurig. Now I have the replacement sitting in my pantry. Slow shipping is not good!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: DMatt14
Verified Purchase:Yes
Keurig broke after about one month of use. Customer service was easy to deal with and provided a replacement quickly. Makes great coffee, much better than the older model I had been using.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Michelle 56
Verified Purchase:Yes
Wonderful customer service! Beautiful coffee maker
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SueC1
Verified Purchase:Yes
I’m on my 3rd replacement of the K-Supreme Plus Single Serve Coffee Maker in the past 2 years. The people I have spoke to at Keurig are very nice, but sometimes hard to understand. I would not recommend this coffee maker.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: ReeC
Verified Purchase:Yes
I am a Keurig fan. I own three of them. Last month the one I had less than a year stopped working. After contacting customer service and troubleshooting a few things, it was determined to be caput. That very day I was told it would be replaced at no cost and no shipping fee. My new one arreved two days later! Thank you Keurig!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Poor performing K-Supreme Plus Sigle Serve Voffe m
on July 1, 2022
Posted by: Lorent
Verified Purchase:Yes
This is a replacement for a k-supreme plus single serve coffee maker. If I had written this review prior to today I would have given it a 5+. Today I encountered the same problem I had with the 2 other k-supreme plus coffee makers that I had to replace. Today it took me 6 tries to a 12 ounce cup of coffee. I wondered when I open the box if this machine was new or a refurbished machine. I really hope it was refurbished I hate think this line of coffee makers are all very poor products, but 3 out of 3 all bad. There is definitely a problem with these coffee makes
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Brewmister
Verified Purchase:Yes
I purchased this in October 2021. Approximately three months after purchase it began malfunctioning. Machine would brew but only about 2 oz per serving. Tried to descale multiple times using Keurig cleaning solution. Nothing worked. Finally called Keurig for help. Keurig agreed that it was malfunctioning and sent me a new k-supreme plus.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com