Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Cafineated
Verified Purchase:Yes
My coffee maker went completely dead. I called customer service and they walked me through several diagnostic procedures that revealed the unit needed to be replaced. They sent me a new unit that is working perfectly. Easy as 1,2,3 as it should be. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: joshb
Verified Purchase:Yes
I have been using Keurigs for over 15 years. I have loved every cup I have made over that time period. I purchased a new one last August and it stopped working a week and a half ago. I called and explained what it was doing. They asked for all my paperwork including my receipt - which I had. I took a picture of everything they asked for and emailed them to Keurig. Four days later I have a brand new Keuring replacement and it works wonderfully. All very GOOD!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Toni52
Verified Purchase:Yes
I purchased a Keurig over a year ago and I loved it!! Unfortunately when I was descaling it, something went wrong with it and it wouldn't work anymore. I called Keurig and they replaced my coffee maker at no cost to me and I received the new one within 3 days!!! Outstanding Company and Customer Service Thank You!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jaclynn
Verified Purchase:Yes
We love our Keurig and we are so impressed and grateful for the way Keurig treats their customers. Thank you for being such a wonderful company.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: HP57
Verified Purchase:Yes
I like that you can pick the strength and temperature of your coffee. Everyone has individual tastes.
Written by a customer while visiting keurig.com
Posted by: Geo T
Verified Purchase:Yes
Had a problem with our Keurig. Used it twice in 12 months. The last time we tried to use it, it would turn on and then turn-off. Reset did not remedy the problem. Called and spoke with Keurig. Explained situation. Resolved without hassle. New Keurig sent out. Very pleased with the customer service. I am not sure what caused the problem in the first place, but we are back in business with our new Keurig. Thank you!
Written by a customer while visiting keurig.com
Posted by: Raisin H
Verified Purchase:Yes
I bought a Keurig almost 9 months ago, and upon deacaling it would not turn on. So, I was able to get a new one, very satisfied with the experience! Thanks!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Chocolate milk Christine
Verified Purchase:Yes
My replacement supreme plus failed after descaling. It was a week or two after the 1-year warranty but they replaced it anyways. The new one is working well so far and I don’t have so many coffee grounds dropping in my cup, I was filtering the coffee as I brewed it to avoid the coffee ground problem.
I would recommend this to a friend!
Written by a customer while visiting keurig.com