Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: MrsMac92
Verified Purchase:Yes
I purchased this as a replacement for an older Keurig that had begun to leak. The first one we received was a lemon and we returned it. Keurig promptly sent a replacement which we are very pleased with. It is quieter than our previous model and makes an excellent cup of coffee. We love that you can set your preferences for strength and heat.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Potus46
Verified Purchase:Yes
One phone call, a bit of tweaking instructions over the phone, then replacement order put in and delivered w/i 10 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wanalou
Verified Purchase:Yes
I’m hoping the third time is the charm there appears to be a problem with this model.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Worst yet
on August 20, 2021
Posted by: Sue42
Slowest brewer ever!
Machine is brand new, the coffee trickles out so slow it’s pathetic! It’s like when the old ones were about to stop working. I don’t like the footprint of this either, but was willing to overlook that. Keurig coffee makers don’t have longevity, but I keep buying a new one every year because it’s still cheaper than going out to buy coffee daily. However, the slow performance of this machine is intolerable and I will be returning it.
Machine is brand new, the coffee trickles out so slow it’s pathetic! It’s like when the old ones were about to stop working. I don’t like the footprint of this either, but was willing to overlook that. Keurig coffee makers don’t have longevity, but I keep buying a new one every year because it’s still cheaper than going out to buy coffee daily. However, the slow performance of this machine is intolerable and I will be returning it.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 24, 2021
Thank you for your feedback. The K-Supreme Plus coffee maker will start brewing within 15-20 seconds of pressing brew button and normal brewing time is up to 3 minutes depending on the size and strength selected. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Eisotope
Verified Purchase:Yes
The first k supreme I purchased quit working after a week. Keurig graciously replaced it. Now that I’ve been using the machine for about a month: I like the slimmer easier to access water carafe. I realize no discernible difference in the “strength” nor “temperature” options. The “over ice” is redundant, as you could always brew over ice if you chose. (I admit I use this feature, though). Over all, this model is pretty good, but I wouldn’t spend the extra money fir features that aren’t appreciable, unless you like the slim line looks.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Messy!!!
on August 19, 2021
Posted by: Robert C
This coffee maker makes a MESS!!! While the coffee is dripping into the cup it splashes on everything around it. I have to wipe off the counter, the machine and the handle of the mug Every Time I use it. This happens with every type of mug/disposable cup except a tall travel mug that sits close to the top of the machine. I thought I had a defective machine but Keurig sent me another and it is exactly the same. Everything else about the machine is fine but the splashing is a Major Design Flaw and a major pain in the butt!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 20, 2021
Thank you for your review and feedback on your K-Supreme Plus Coffee Maker. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
5
Love my coffee maker has great features and brews
on August 19, 2021
Posted by: Jake14
Verified Purchase:Yes
This model coffee maker Bruce delicious coffee so glad I purchase it. Your warranty policy is fantastic
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sjg2021
Verified Purchase:Yes
This replaced a problem pot. The experience was seamless and the new pot is wonderful. I love the coffee on demand feature.
I would recommend this to a friend!
Written by a customer while visiting keurig.com