Had issues with a brewer, and since under warranty, I contacted Keurig and a replacement was easily identified and sent. Better than expected turn around for delivery and was able to get back to my coffee very quickly.
I purchased my Keurig K Supreme Plus in December 2021. I turned on the brewer one morning recently and it would not work. Wouldn’t power on. I called Keurig help line and they asked me a few questions and agreed the brewer was defective and sent me a new replacement since it was still under warranty. Hassle free transaction.
I had a problem with my K Supreme Plus coffee maker that was a few months old. I was very satisfied that Kebrig was able to replace it with a new one in a few days.