Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Lifeonlbi
Verified Purchase:Yes
I had mine for a year and something happened. I made the call and because I was in the system, was sent a new one immediately! Couldn't be happier, Thank you for such great customer service Keurig!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Norm3d
Verified Purchase:Yes
This is the best all around Kuerig coffee maker ever made up to this point. The new multi stream technology makes the K-cups much stronger. Solid machine and easy to use. Very happy with it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MammaC96
Verified Purchase:Yes
So I own 3 of these and one stopped working within 6 weeks of the purchase date. I called keurig customer service and told them what was happening. Together we did some trouble shooting and when nothing worked the representative said that she had already ordered a warranty replacement. I love my machine and the new one works great thus far.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dpa6376
Verified Purchase:Yes
My Keurig stoop working after 8 months and getting a replacement was very easy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
I'm on my fourth K-Supreme Plus
on August 22, 2021
Posted by: Edwin N
I'm now on my fourth K-Supreme Plus. These coffee machines just keep on failing. The first was an electrical issue, the second developed a bad motor and now this third one just stopped working and I detected an electrical burn odor. I just called support and they're sending me a fourth model. This is getting ridiculous. I pulled a old K-Mini out of my closet, cleaned it up and it worked perfectly! Based on my history the K-Supreme is super unreliable. I recommend you get something else.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 24, 2021
Thank you for your review. We do take this feedback very seriously and are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Pier ch
Verified Purchase:Yes
The service with keurig is the best the cafe taste very good
Easy to use
Easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lthomas
Verified Purchase:Yes
I bought the Kerugh and after descaling it would not turn on. I contacted customer Service and received a prompt replacement. Awesome customer service. Very helpful with process. Promptly received the new machine. Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lin912
Verified Purchase:Yes
I like the size and style of this coffee maker. What I think should have been included — which isn’t— is instructions how to descale it when needed. Instead I had to go to UTube for
detailed instructions. It’s not supposed to
splatter but there is a slight splatter when the coffee goes into a cup (and I used the correct coffee cup size). Those were the only reasons I gave it 4 stars instead of five. But it’s nice to know the company stands behind its products. I only use keurig even though the stainless one is a bit pricy.
detailed instructions. It’s not supposed to
splatter but there is a slight splatter when the coffee goes into a cup (and I used the correct coffee cup size). Those were the only reasons I gave it 4 stars instead of five. But it’s nice to know the company stands behind its products. I only use keurig even though the stainless one is a bit pricy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com