Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: rdwrr29
Verified Purchase:Yes
First machine quit working. Keurig sent me a new one and told me to toss the old one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Keurig K-Supreme Plus is very comfortable to use
on August 25, 2021
Posted by: Arks
Verified Purchase:Yes
I bought this one year ago then didn't work. Keurig was glad to provide me with warranty replacement. It was very simple and easy process. I really liked my K-Supreme plus coffee maker so I was debating to call them for warranty service or buy something else. I think lets give it a try so I called Keurig. They were happy to ask me few troubleshoot steps then provide me warranty replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jodiel loves Jesus
Verified Purchase:Yes
This was a replacement and we can’t be happier! Makes great coffee and very easy care!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: sonia92
Verified Purchase:Yes
Bought this in May or June 2021 after seeing my daughters. Love it ,has different strengths for brewing plus how hot you want your coffee which is really why i bought it. When descale came on and it would not work called support and lady was supper helpful and I got my replacement pot in 4 days which was great. Been using Kerig for years and this is best pot yet.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kdl55
Verified Purchase:Yes
So great to be able to brew our beverages quick and easy. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tbarky
Verified Purchase:Yes
All is well until you use the refillable K cup. No matter what it makes a huge mess and splatters everywhere. This is my second unit and it is obviously a manufacturing problem. If you use a regular pod all is well. Design, brewing options and size of the machine are all super.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wally N
Verified Purchase:Yes
Original purchased machine just quit working after about 6 months - totally dead. I called Keurig expecting to be told a minor fix. Instead, Keurig sent me a brand new coffee maker, telling me just to dump the one I had. New coffee maker has continued to work perfectly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Not up tp Keurig
on August 24, 2021
Posted by: KatA
Used less than 3 months and machine stopped working. It drizzles water, then nothing. My older versions work for years. This was a complete waste of money. Certainly doesn’t represent Keurig’s usual quality.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 24, 2021
This is definitely not the experience we want you to have with your K-Supreme Plus coffee maker. Did you reach out to our Consumer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com