Larger water tank, smaller profile, better water distribution through the kcups, and quicker heating… what’s not to love. Definite improvements and best yet.
I was so upset that my single serve stopped working. However, customer service was quick to get me a replacement under warranty! Very happy with the company. Thank you!
I love the newer coffee maker by Keurg. Coffee taste wonderful. It is great not having to refill the water as often. No mess and brews quickly. Love it.
Bought a K-Supreme Plus single serve coffee maker. I had done a descaling and after the machine would not power up. Called customer service and advised them of the problem. Within 15 minutes and a couple of pictures an order was placed to replace my broken coffee maker.
My Keurig wouldn’t power on and I contacted customer care and after a few attempts of resolving the issue, they sent me a new one! Couldn’t have been happier!
Great Replacement Process - Not Great Coffee Maker
on June 10, 2022
Posted by: bbmNational
Verified Purchase:Yes
The replacement process was excellent and quick. We received our new coffee maker within a few days, though it was delivered to the wrong place as they left our actual street address off the label and I had to go pick it up. Luckily the place that received it were honest.
This is the third machine we have had in a year. The first died within the first two months of owning it and the second one died two months before the warranty expired.