Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: ED Zavala
Verified Purchase:Yes
The only complaint I have is that I bought the Keurig kit to do the maintenance that the previous coffee maker required and I used it, and then the coffee maker broke down :( , and you did not support to send a maintenance kit for the next time this new coffee maker will require and i just spent my money buying this kit and wasting it on the last coffee maker that broke
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Red23
Verified Purchase:Yes
I got this as a Christmas gift and it stopped working about 5 months later. I called customer service and we did a few tests and then they shipped me a brand new one at no cost to me! You can't beat service like this. I will always buy Keurig products when I can because this was such a great experience
Written by a customer while visiting keurig.com
Posted by: Jadler
Verified Purchase:Yes
I really appreciate this warranty replacement. It is just as awesome as I anticipated. It has felt great to get back into the groove. Thank you very much.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Onecupper
Verified Purchase:Yes
I was so disappointed when my machine stopped working and was ready for a lot of drama to get it replaced or repaired. But from the call to the support center to receiving my replacement was a pleasant experience. The person that I talked to at the support center was very pleasant, patient and helpful. The process went exactly as he said it would and I am very satisfied.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rhone 97
Verified Purchase:Yes
This was a warranty replacement. The customer service rep Ana was very polite and helpful and made the process very easy. I received my replacement within 5 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lsm513
Verified Purchase:Yes
I bought the K-Supreme Plus about 3 months ago. It simply stopped working; almost as if it short-circuited. I called Keurig. Customer service guided me through a few tests and asked a few questions. Then advised they were sending me a new machine. I was even able to discard the old one rather than be bothered with packing and shipping. New one arrived super-fast and we are back up and coffee-running! Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dini
Verified Purchase:Yes
I purchased the original K-Supreme Plus late last year. I really liked the new features until it failed. The response to my questions and remedy was quick and successful. I received a replacement within days and it seems to work okay, I’m not sure if it’s as smoosh the original one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Judith D
Verified Purchase:Yes
Best single cup coffeemaker! This was a replacement from Keurig’s single cup bistro which did not work for me. This one is awesome!
I would recommend this to a friend!
Written by a customer while visiting keurig.com