Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Laura Bill
Verified Purchase:Yes
I loved the coffee maker at the beginning of the purchase with the new features. There seems to be a manufacturing problem that begins after around 2-3 months though. The rescaling light comes on and even though we do the rescaling procedure it fails to go off. The warranty service is great as we have had to replace 3 in less than 1years due to this malfunction. It would be nice if they would address this system problem as I’m sure we are not the only person experiencing this issue. Otherwise, we like the product as we are loyal Keurig owners!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Mt105
Verified Purchase:Yes
Great product. Prompt replacement wonderful customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Notagain
Verified Purchase:Yes
First one died at 7 months, suddenly lost power. Hopefully this one lasts longer, for their price they should last years!!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Mimmiof5
Verified Purchase:Yes
This is my 6th Keurig since April, 2021. It works sporadically and will shut itself off in the middle of the brewing cycle.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Von M
Verified Purchase:Yes
Had a issue with my supreme plus maker but it was great dealing with the warranty department really great people went out of there way to get my new supreme plus sent out to me just really great people made everything so much easier
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lorin
Verified Purchase:Yes
Doesn’t use a large amount of counter space.fits in corner.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
A Complete Waste of Good Money
on August 31, 2021
Posted by: McGarrett99
Had this about 6 weeks, coffee smells great but tastes awful. Simple reason, they quietly replaced some metal parts with plastic. It will wear out quicker, and effects taste. Thankfully I went back to my old duo, and put this one on a shelf. Not worth my time or effort playing with this thing
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , September 1, 2021
Hello and thank you for your review. We are sorry to hear the K-Supreme Plus coffee maker did not meet your expectations. Please contact our Consumer Care team. We would love to find a resolution that suits your needs. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
1
short life
on August 31, 2021
Posted by: buy a truck load
I bought one two weeks ago, it lasted four days, sent it back and got another one, it lasted 5 days. I HAVE NO IDEA WHAT THE TROUBLE IS BUT i WOULD NOT RECOMMEND THIS MODEL. NEED TO HAVE ANOTHER COFFEE MAKER FOR BACK-UP
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , September 1, 2021
Thank you for your review and feedback. We're sorry to hear about your experience! If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com