We really love this coffee brewer. It offers us so many options that our older one did not. So happy to get this replacement. The Keurig company is so nice to work with.
My son bought this coffee maker for my Mother’s Day gift. It would not come on after a few weeks usage. I contacted customer service who immediately took care of the issue. All I had to do was provide proof of purchase. I saved the receipt, took a photo of it, and submitted it via email. Less than an hour , customer service informed me that my replacement was on its way. This occurred on a Friday afternoon; on Monday I had my new coffee maker and was making my morning coffee on Tuesday morning. Thank you all for such great service! Wanda K. In Florida.
We love the features of being able to program our individual cups of coffee. It is very quiet, not like our classic maker we had before. Still perfect tasting coffee every time.