Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: JmNY
Verified Purchase:Yes
I am so happy with this purchase! The features are great and makes a great cup of coffee. I like that I can choose size, strength and even how hot I want it and also that I can make a cup over ice with the press of a button. My favorite brewer yet!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Angry to not accept NA
Verified Purchase:Yes
We had to replace this about two months or three months and it stopped working. We called you Help Desk who told us to test this in multiple ways to validate it needed replacent. She realized after the tests we needed a new one. She told us for addtional amount we could have it buy Wednesday- we actully received on Tuesday a day later. The scores below are not for the new one but the old one. I rated the replacement issue as outstanding but was disappointed on teh first one
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mayalillie
Verified Purchase:Yes
Received as a gift and had trouble descaling. Spoke to customer service and they walked me through process to no avail. Sent me a replacement
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Major quality control issue with this model
on September 5, 2021
Posted by: Mark Twain
Bought one of these at a large warehouse store. It was lightly used for five months. Then I went to go turn it on and it turned on for about four seconds and then shut off and would never turn on again. The brand new Keurig permanently died after five months! Major quality control issues with this K-Supreme Plus C Single Serve machine. Look up reviews. Buyer beware! Luckily I was able to return this heap of junk and had an 8-year-old Keurig in a closet that still works. Shame on Keurig for selling junk like this.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , September 8, 2021
We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Posted by: Kimashelly
Verified Purchase:Yes
I bought this almost a month ago and really love some of the new features such as the saved settings- I use one for my coffee preference, one for my husband’s, and one for the run 4oz plain water to clean it out each morning. My coffee also has a lot more flavor than my previous Keurig 2.0. Really liking this one!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Leo0357
Verified Purchase:Yes
I bought my K-cup supreme in October 2020.
For some reason it failed to work for me in August 2021. I called Keurig and they were great! I had a replacement within a week. Thank you so much!
For some reason it failed to work for me in August 2021. I called Keurig and they were great! I had a replacement within a week. Thank you so much!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Amazing!!
on September 5, 2021
Posted by: KAN87
This has to be the best coffee maker i have ever owned!! It has blown me away!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jackie38
Verified Purchase:Yes
I was having problems with my Keurig not making a cup of coffee. I call Keurig and they sent me a new maker and I am sending the troubled one back to them with no questions. I'm so happy I had the warranty.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com