Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5
I love my Keurig!
on June 2, 2022
Posted by: krystalh55
I love my Keurig! It's my 5th one and I have bought this same one twice. The size really helps with space constraints!
Written by a customer while visiting influenster.com
Posted by: dj727
Verified Purchase:Yes
I have always had a good experience when dealing with Keurig's customer service department. They are always friendly, knowledgeable and efficient. They honored the warranty on my coffeemaker and replaced it and shipped it at no cost to me.
Written by a customer while visiting keurig.com
Posted by: aysenu
Verified Purchase:Yes
I have had Keurig machines for a long time and I really love this one the best so far. The features of strength, temp and over ice are wonderful, but the many size options and the 5 hole water percolator is the best. I think it brews way better and worth the money. This is the second one I have had in this model because the first one stopped fully closing after 1 year, however I am more than willing to give it another try because I do love the features (and Keurig has AMAZING customer service so I highly recommend it)!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Renee B
Verified Purchase:Yes
As soon as my coffee maker stopped brewing, I called customer support. They walked me through all the possible steps to help resolve the issue.Thankfully, the brewer was under warranty, and I received a replacement brewer within a couple of days. Absolutely, the best Customer support team around. I love the company stands by their product. Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cildy
Verified Purchase:Yes
Very pleased with the speed of making a cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mo2022
Verified Purchase:Yes
I have had many Keurigs over the years. They've all been great but the K-Supreme Plus is my favorite...so far. I always travel with my Keurig when driving. Customer service is great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Not as good as my old one!
on June 3, 2022
Posted by: Kb22
I bought this model about 18 months ago. I had to replace my old one because the water reservoir kept leaking. I don’t like the multi steam technology!!! Sometimes all the pins don’t perforate the pod and results in colored water. Before a month the descale light came on and I kept cleaning and couldn’t get it to go off. I called and did everything I was told to do and still is on! I’m thinking about changing brands. I use to love my keurig!!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 10, 2022
Thank you for your review and feedback. We're sorry to hear that troubleshooting did not correct the issue with your K-Supreme Plus Coffee Maker. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
1
Disappointed
on June 3, 2022
Posted by: Flaca4251
I tried and waited so I am disappointed this is 4th keurig that shorts every year I have an issue. My kids buy me a keurig and there is a short in electrical area. So they replace and replace and replace my son this mothers day buys a new keurig different model and it's an issue again bought new canister new filters and decal and cleaner and still they are gonna replace it and I will just keep the extra water canister and filters that I bought in case there is an issue and haven't received it yet 3weeks come on
Written by a customer while visiting keurig.com