Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
3
Not as good as my old one!
on June 3, 2022
Posted by: Kb22
I bought this model about 18 months ago. I had to replace my old one because the water reservoir kept leaking. I don’t like the multi steam technology!!! Sometimes all the pins don’t perforate the pod and results in colored water. Before a month the descale light came on and I kept cleaning and couldn’t get it to go off. I called and did everything I was told to do and still is on! I’m thinking about changing brands. I use to love my keurig!!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 10, 2022
Thank you for your review and feedback. We're sorry to hear that troubleshooting did not correct the issue with your K-Supreme Plus Coffee Maker. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
1
Disappointed
on June 3, 2022
Posted by: Flaca4251
I tried and waited so I am disappointed this is 4th keurig that shorts every year I have an issue. My kids buy me a keurig and there is a short in electrical area. So they replace and replace and replace my son this mothers day buys a new keurig different model and it's an issue again bought new canister new filters and decal and cleaner and still they are gonna replace it and I will just keep the extra water canister and filters that I bought in case there is an issue and haven't received it yet 3weeks come on
Written by a customer while visiting keurig.com
Posted by: UpNorthMom
Verified Purchase:Yes
We really love this coffee brewer. It offers us so many options that our older one did not. So happy to get this replacement. The Keurig company is so nice to work with.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Satisfied Sally
Verified Purchase:Yes
My son bought this coffee maker for my Mother’s Day gift. It would not come on after a few weeks usage. I contacted customer service who immediately took care of the issue. All I had to do was provide proof of purchase. I saved the receipt, took a photo of it, and submitted it via email. Less than an hour , customer service informed me that my replacement was on its way. This occurred on a Friday afternoon; on Monday I had my new coffee maker and was making my morning coffee on Tuesday morning. Thank you all for such great service!
Wanda K. In Florida.
Wanda K. In Florida.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Greyhair
Verified Purchase:Yes
Love that you can set strength and temperature. Also like over ice feature.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Fastest coffe machine
on June 4, 2022
Posted by: lyudmylav
Bought it 6 month ago and are totally satisfied , it’s very fast , coffee is tasty , and there is big selection of kcup coffee to chose
Written by a customer while visiting influenster.com
Posted by: Millie749
Verified Purchase:Yes
We love the features of being able to program our individual cups of coffee. It is very quiet, not like our classic maker we had before. Still perfect tasting coffee every time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KNagel
Verified Purchase:Yes
This is a replacement for one that I bought 2 months ago. Hopefully it will not repeat the problems that I had with the first one
I would recommend this to a friend!
Written by a customer while visiting keurig.com