There was a malfunction with my Keurig that couldn't be resolved. Since it was still under warranty, they shipped a new one that arrived in a couple days.
So far i really like this brewer. It is easy to use and you have so many options in the way to brew your coffee. I am a little disappointed in the temperature feature. It is no hotter than my last Keurig.
My original Keurig was wonderful until the first total descale. Everything went perfect except descale light would not go off. I called Keurig and they immediately exchanged the coffee maker for a new one. Thank you Keurig we LOVE IT. IT MAKES THE BEST COFFEE WE’VE HAD!
I was so excited that they sent me a new coffee maker after mine broke. I had no receipt or box. Just the month I purchased, it was 6 months old. No hassles, wonderful service!
I don't normally register coffee makers. For whatever reason I did last year. When my machine started having issues I did all the trouble shooting and then called Keurig,A new coffee maker was delivered within 7 days. Loving it.
This coffee maker is replacing an old Keurig that is giving up the ghost! The K-Supreme is incredible. I dreaded setting up…what a SURPRISE…in just a few minutes I was having the perfect strength hot coffee! I love this model! Thank you Keurig?
I love that they now have a stainless steel option instead of the colored plastic. The added features - 2 options for strong - temperature settings for extra hot coffee and programming my favorite brew - make this machine a must have!