Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Kittyheather
Verified Purchase:Yes
My original unit stopped working and was still under warranty. I called customer service, the representative I spoke with was extremely professional. She walked me through the troubleshooting steps and ultimately determined that I needed a replacement unit. My new coffee maker came in a timely manner. Very happy with my experience with the customer service team at Keurig! Will always be purchasing their units and products because I know I will be treated well whenever I need their help!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Montana 80
Verified Purchase:Yes
Love it. Easy to use and not too bulky on the countertop
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Has never worked
on September 15, 2021
Posted by: Maquel
Im thinking I may have got a faulty machine. but its never really worked. it constantly tells me to descale, even though I've descaled it about 15 times in the 1 week ive had it. every time it brews little to nothing comes out, just a few dribbles. ive watched every youtube video on how to set it up/ fix it and nothing seems to work. if none of that happened im sure id love it but right now its a headache.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 17, 2021
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Consumer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: coffee and tea
Verified Purchase:Yes
Received this unit as a replacement and couldn't be happier
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Trump
Verified Purchase:Yes
Beautiful Stainless ...Just Fabulous...Solid Built Coffee Maker... Adjustable Settings...Make it Greater....
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ted J
Verified Purchase:Yes
The machine makes strong hot coffee
Outstanding customer service
Outstanding customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Chasie70
Verified Purchase:Yes
Coffee maker stopped working, and we got a new one sent to us without any hassle
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Granddad
Verified Purchase:Yes
I find this to be wonderfully engineered. Small space. Big features. Provides flexibility in strength temperature and size .
I would recommend this to a friend!
Written by a customer while visiting keurig.com