Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Customer service is superb
on May 18, 2022
Posted by: Lolli55
Verified Purchase:Yes
I had an issue with my K-supreme. It was handled very quickly and professionally. I was so appreciative and impressed with customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Fourth Replacement
on May 18, 2022
Posted by: Bubbie3
Verified Purchase:Yes
This is the fourth unit sent to us. There continues to be a problem with canceling the descale message.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Keurig Stands behind Warranty
on May 18, 2022
Posted by: Gggggfdt
Verified Purchase:Yes
Customer service was great and quickly replaced my brewer at no cost
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Warranty Support
on May 19, 2022
Posted by: Rover100
Verified Purchase:Yes
Doing a descaling on my K-Supreme as I had done a number of times before but this time handle was really HOT and unit tripped the temp sensor, thought it would cool down and work but it didn't. Contacted supported and they knew of the issue, helped me troubleshoot and then said it needed to be replaced. Sent the paperwork I needed and in two weeks I had a replacement unit. Outstanding service and support
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Always Getting Better
on May 19, 2022
Posted by: Ed74
Verified Purchase:Yes
Warranty exchange for the same machine. Excellent features and always improving with newer models
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
This was a replacement and I am pleased to have it
on May 19, 2022
Posted by: CAHE
Verified Purchase:Yes
This was a gift that I became accustomed to using and then it stopped working. Now, I have a new one to use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
No power - replacement
on May 19, 2022
Posted by: Puller1
Verified Purchase:Yes
My unit was 6 months old and lost power during rescaling. Warranty people were great and replaced it with a new complete unit. Thanks
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Such an Upgrade
on May 19, 2022
Posted by: CafeAulait
Verified Purchase:Yes
Husband is so happy with the perfect and simple mug of coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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