I received my Keurig as a gift for Christmas. After 6 months of use the machine developed a problem that could not be fixed. I received a brand new Keurig within one week, no hassle at all. Thank you so much
We were very surprised at how easy it was to replace my K- Supreme Plus! I really enjoy the variety of options in the mornings and when I couldn't get it rebooted, it broke my heart. Thank staff for your quick friendly help. My replacement arrived sooner than expected.
It replaced one that stopped working. the on button stopped working. after calling and following all directions it was still dead. the company replaced it.
My Keurig was only a few months old when it just quit. Tried everything but no luck. Since it was still under warranty I called Keurig and was told how to request a replacement. Was easy and I had a new Keurig within a week.
When my Keurig had a power failure customer service was wonderful. After all the easy directions we’re followed and submitted the turnaround time was amazing. For anyone that needs a replacement I highly recommend saving purchase receipt.
We bought this coffee maker about a year ago & it recently just stopped working. I called Keurig & the super polite rep helped me with a new coffee maker. These brew an excellent cop of coffee in a quick minute. I will use Keurig coffee makers forever