Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Coffee MUCH WEAKER than last Keurig brewer
on September 18, 2021
Posted by: Dealer
We replaced our K-Elite with the Supreme Plus. On strong, it is NOT as strong as before. The coffee tastes weak. not a little. A LOT. if you brew strong coffee at 6 oz because you like a full flavor, this Supreme Plus brews WEAK COFFEE. Keurig, I am truly disappointed that you would create a new brewer that can't make coffee as strong as your older brewers. Your engineers clearly new it and didn't fix the design. This is a shame. I will be returning this brewer, if allowed by Keurig
I would recommend this to a friend!
Response from keurig.comBy Consumer Care , September 22, 2021
Hi David, thank you for your review. We're so sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is not typical of the coffee maker and we will be passing your feedback along to our engineering and quality teams for review. If you have not yet returned the brewer, we'd love to help with this! Please call our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Posted by: dianepg
Verified Purchase:Yes
We love our Keurig 2 Plus single serve. We were so upset when it just stopped working! Called Keurig and to our surprise we were sent a brand new Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Need some coffee please
Verified Purchase:Yes
Warranty unit sent and that one is a lemon too. 12 oz button delivers 7 oz. the other unit completely broke after only 90 days. junk!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: 2FrenchieMom
Verified Purchase:Yes
I bought my Keurig in January & I love it. I recently did a descaling treatment & that went fine, but the next day the machine would not work at all. I tried everything to try to get it to work, but to no avail. I called Keurig & they ended up sending me a new machine. It arrived very quickly. I am very happy with the service I received & my new machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Redleg Don
Verified Purchase:Yes
I love the variety of brew choices, even over ice. Not fancy and quick and easy to use. You won’t be disappointed.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JET1
Verified Purchase:Yes
This is our third coffee maker of this model in two years. The first made coffee for three days and quit. The second lasted several months and then quit just like the first one. We’ve had this one about two weeks and it’s working fine. To Keurig’s credit, they’ve honored the warranty both times, and we have a full year warranty for the newest one.
It makes a great cup of coffee, but this model has reliability issues.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Pdunc
Verified Purchase:Yes
Recently had to replace our Keurig K-Supreme Plus through warranty issue. No problem quickly getting a replacement. Great customer service. Thanks Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Finley
Verified Purchase:Yes
Hope the 4th one will work. One of the replacements completely went out after 2 weeks.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com