Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Should have kept my old one.
on September 22, 2021
Posted by: ntorborg
I've been a Keurig user for almost twenty years. Have always been happy with the product, until this one. My daughter gave it as a gift to upgrade (the tank is way better for filling from my fridge water dispenser!), but the unit has several problems.
1. It "piddles" when it brews, splattering hot coffee on the counter and unsuspecting humans.
2. The "strength" selector doesn't work at least 50% of the time. I go thru multiple pods in the morning to get a coffee stronger than what appears to be the cleaning cycle.
2. The "strength" selector doesn't work at least 50% of the time. I go thru multiple pods in the morning to get a coffee stronger than what appears to be the cleaning cycle.
Returning it to the store today.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , September 22, 2021
Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Customer Rating
5
‘Supreme plus’ feature rich & looks great.
on September 22, 2021
Posted by: Stevco
Verified Purchase:Yes
Bought my first one months ago, upgraded brewing features enhance flavor !
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Btwo
Verified Purchase:Yes
Replaced my K Supreme Plus under warranty and the new one does a better job making coffee, but the closure handle sometimes does not activate the “on” feature. I then need to raise and lower the handle until the lights activate. QC or design robustness does not appear to be part of this models strength
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: unhappy john
Verified Purchase:Yes
first pot grounds problems, second pot lost power, third pot grounds problems
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Not a satisfied customer
Verified Purchase:Yes
It stopped working after few months. I feel like they have sent me a refurbished one for the warranty replacement. It still doesn't work great.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: junebugg
Verified Purchase:Yes
This is a warranty replacement. This is the best coffee maker we have had. Plus Keurig was so helpful and easy to work with.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mike59
Verified Purchase:Yes
Very fast brewing much better coffee flavor and usability
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tom007
Verified Purchase:Yes
I love it thank you
I really love my K SUPREME
MAKE COFFEE TASTE GREAT
I really love my K SUPREME
MAKE COFFEE TASTE GREAT
I would recommend this to a friend!
Written by a customer while visiting keurig.com