Have had several Keurig's over last 10 years but this one has great new features. Love the ability to set the flavor strength, temperature and new 12 oz. cup feature. Additionally a new water carafe with a handle for ease of filling. My only complaint is I have to leave it pulled out from under the cabinets because bail on top too tall.
This is the 2nd replacement for a machine I purchased over one year ago. The original purchase lasted about 3 months; the second one a month. This one so far is working properly. I love the machine but seems the design may not have worked initially and was making the machine unworkable after a short period of time. Let’s hope this one continues to work properly.
First of all , I want to say what a great company Keurig is . I made one phone call , and Juan said we are going to send you a new machine! I was in aw and said ,”Really? “. He gave me the particulars , and after I learned how to send paperwork back, I received my new KEURIG WITHIN A WEEK!! Am thrilled with my new coffeemaker. Thank you
I do not like this brewer at all and am going to call the company about a refund. I've pulled an old Keurig out of the closet that has the original single injection brewing system - that is so much better and much better tasting coffee. Newer is not always better, Keurig!