Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Sontay49
Verified Purchase:Yes
I absolutely love Keurig they are like a bottle of wine gets better with time I can’t wait to get the smart brewer but it will be awhile I love the one I have
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KimberlyK
Verified Purchase:Yes
I replaced a unit that stopped working with the awesome help of Keurig customer service.
They were so helpful and explained exactly what needed to be done to replace the unit. It took a while to be in stock again, but was well worth the wait! Thank you again Keurig customer service!
They were so helpful and explained exactly what needed to be done to replace the unit. It took a while to be in stock again, but was well worth the wait! Thank you again Keurig customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JessicaJ
Verified Purchase:Yes
What I like about this coffee maker is the ability of drink strength and temp.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Descaling it until the Keurig descaling for 2 time
on September 22, 2021
Posted by: Anonymous II
I hate this machine! How to turn off descale light on Keurig k supreme plus coffee maker? Holding 8 and 10 oz buttons same time for 3, 5 seconds do not work. Shut it off for 6 days straight, still has descale light on!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 28, 2021
Thanks for your review. When you descaled, did you activate the Descale Mode on your K-Supreme Plus coffee maker before starting the process? STEP 1: Prepare the Brewer. Pour the entire bottle of Keurig® Descale Solution into an empty water reservoir. Then, fill the empty bottle with water and pour into the water reservoir. Do not insert a K-Cup® pod. Place a large mug on the drip tray. STEP 2: Descale the Brewer. To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the ADD WATER light illuminates. STEP 3: Fresh Water Rinse. Empty the water reservoir and refill to the MAX fill line with fresh water. When flashing, press the brew button to start the rinsing process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the DESCALE notification turns off. The brewer has now exited Descale Mode and will be ready for use!
Written by a customer while visiting keurig.com
Posted by: MMason
Verified Purchase:Yes
I bought this 2 weeks ago to upgrade to the multi stream version. The coffee is richer and tastes better. I am happy that I made this upgrade.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SLWS
Verified Purchase:Yes
From beginning to end Keurig stands up to its name and customer service. The process was easy and quick.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LuLuCald
Verified Purchase:Yes
My Keurig stopped working and I contacted customer service and within two weeks I received a brand new one. They were super nice and super fast and now I have delicious coffee again.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: GrandmaLy
Verified Purchase:Yes
This replacement has been flawless so far. The one tha broke was noisy and splattered the water before it just didn't turn on. This one is totally different. From the first cup to now, I have not had any problem. I hope it continues.
I would recommend this to a friend!
Written by a customer while visiting keurig.com