Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: bcesario
Verified Purchase:Yes
I've been purchasing coffee makers from Keurig for a number of years now, and I can say that they make the best coffee. Comparable to popular coffee shop coffee in my opinion, and a lot less expensive, too. This particular machine fits nicely on my limited-space counter and has several settings for making my coffee just right. I need to also add that Keurig stands behind its product. A few of my machines have had some issues where I needed to replace the entire machine before the warranty expired, and Keurig replaced it at no cost. That's what I call service. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Clariyan
Verified Purchase:Yes
This style is not one of their best products. I have had keurig machines for the last 10 years and this particular style has burnt twice in a month. Very strange. I dont know if all the machines are going down in quality but this one is expensive and very slow and the display keeps turning off and its new.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
I keep getting coffee grounds in my coffee…
on May 9, 2022
Posted by: Kkmw
I bought this to replace an original keruig. And I continue to get coffee grounds in it. No matter what I try to do to get them to not.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 18, 2022
If you are getting grounds in your cup after brewing, it could mean that coffee grounds may have gathered in the exit needle of your Keurig brewer. We have many helpful troubleshooting tips on our Support page that may help: https://support.keurig.com/?kmContentId=1014705&page=shell&shell=knowledge-article
Written by a customer while visiting keurig.com
Posted by: dw901
Verified Purchase:Yes
Love this one works great enjoy my cofffee much more
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Myah
Verified Purchase:Yes
Very nice with great features. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Michele 1234
Verified Purchase:Yes
I bought Supreme Plus Single Serve Coffee Maker 9 months ago, and it stopped working (no electrical), however, the company did send me instantly “Warranty Replacement.” I’m very pleased with the customer service. I just like the design. It looks chic.
Written by a customer while visiting keurig.com
Posted by: TheChallenge
Verified Purchase:Yes
They were quick, helped me with all of my needs, proficient and timely
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Thispartisnuts
Verified Purchase:Yes
The process of the warranty replacement was a very simple and stress free experience.
The agent ask a few questions about the unit and had me run a few tests before determining that it should be replaced. I received the replacement within a few days.
Great service! Thanks everyone involved.
The agent ask a few questions about the unit and had me run a few tests before determining that it should be replaced. I received the replacement within a few days.
Great service! Thanks everyone involved.
I would recommend this to a friend!
Written by a customer while visiting keurig.com