Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Multistream TechNOWORK
on October 12, 2021
Posted by: BobRob
I bought the K-Supreme Plus Single Serve with new technology because the multiple options including personal settings would be a good addition. The large capacity reservoir sounded great. My wife is the biggest user with her Chi Tea. We've had it 3 days and she is done with it! Her Chi was so weak she couldn't drink it. When she removed the foil there was a fair amount of unprocessed Chi on the bottom of the K cup. We hooked up the old 2.0, made a Chi, and checked the K cup. No unprocessed Chi at all.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 2, 2021
That doesn't sound right. We suggest that you please call Consumer Care at 866-901-2739 for assistance. Thank you.
Written by a customer while visiting keurig.com
Posted by: Emor
Verified Purchase:Yes
Our experience with the replacement of our defective unit was very smooth and professional! Customer service was great and warranty was honored.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bill30
Verified Purchase:Yes
Makes a great single cup fast!!!
Love the ease of having a fresh cup quickly ….everytime
Love the ease of having a fresh cup quickly ….everytime
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Evalina
Verified Purchase:Yes
The ability to use multiple brands of pods in this maker is why I purchased this product. So glad I did. I highly recommend this Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MoomMu
Verified Purchase:Yes
I'm using this everyday.
So many coffee I can choose.
And mostly grate service from CS team
So many coffee I can choose.
And mostly grate service from CS team
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: fast eddy
Verified Purchase:Yes
i have had my unit replaced five times this year. allways the same issue. the power switch does not work. one ok , things happen , but five times in 8 months i think there mustbe a design problem.. just my thoughts.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Daphne1434
Verified Purchase:Yes
My keurig my husband purchased for me in February- while I was descaling completely burned out. I quickly called Keurig and the gentleman walked me through the process of getting a warranty replacement. I had a new replacement within about 10 days and am so happy with how smoothly the process went. Thanks again!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great FEATURES - Customer Service is wonderful
on October 11, 2021
Posted by: MartinH
Verified Purchase:Yes
Unfortunately within a month after buying the K-Supreme Plus Single Serve machine - it suddenly stopped working -- could not figure out what it was - called Customer Service and they immediately were helpful and assisted in determining - it needed to be replaced.
Wonderful Service
Wonderful Service
I would recommend this to a friend!
Written by a customer while visiting keurig.com