Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Gayle B
Verified Purchase:Yes
I really love the updates- large water capacity, save settings for individual preferences and it “instantly” turns on and is ready. The only downside seems to be that for some reason a small amount of coffee seems to splash out of the mug while brewing. But I love it just the same.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Linda57
Verified Purchase:Yes
I bought my kurig coffee maker 6 months ago and it was no longer working, I sent kurig the serial number and it was replaced. Great company!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ttedesco
Verified Purchase:Yes
Received my replacement Keurig plugged it in fired it up and it does not work. Been on the phone 3 different times and still no one from. Keurig has gotten back to me. Extremely disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Linkhicks
Verified Purchase:Yes
Purchased about six months ago & power would not come on. Does seem to have an issue with descaling before it just quit.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Something is wrong
on October 16, 2021
Posted by: Amyecav
I have been a Keurig lover for many years now and was so excited when my parents got me the newest model! However, I am not on my second replacement that is starting to exhibit the same problem the first two had. It will start to brew and then make some sputtering noises, and start to smoke/steam with a smell of smoke, then it will just die. I will then lift the handle and start it again and it will work. The last two died completely within a couple of weeks time. CS was good and replaced the last two but it is frustrating to repeat this process over and over. I love keurig, but I’m getting tired of the same problem over and over.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 10, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Posted by: Auntdodo
Verified Purchase:Yes
When my first K-Supreme stopped working, the only replacement I wanted was this same model. Love its sleek lines and all its options.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
unimpressive counter hog
on October 16, 2021
Posted by: DecafCoffee
This was a gift from my mother who likes to come over and make coffee whenever she wants. it's been six months, coffee still tastes like plastic unless you put creamer in it. there is no way to use it to make hot water without a ton of coffee grounds in it... so no quick hot tea or hot cocoa for the kid. I still use our 5 cup drip coffee maker. takes up huge amount of counter space. yes it's convenient and fast, my husband likes the cold coffee setting.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 5, 2021
Thank you for your review. What may sometimes happen after brewing many K-Cup pods is that some of the coffee grounds can get in the needles (top and bottom). This can result in seeing some coffee grounds in your cup or it can completely clog your brewer and prevent it from brewing. Should a clog arise due to coffee grinds, it can be cleared using a paper clip or similar tool. We hope this is helpful!
Written by a customer while visiting keurig.com
Posted by: Disgusted56789
Verified Purchase:Yes
The replacement only worked for 5 days. Waiting one week already for another replacement (out of stock) Not my problem. Send me an upgrade!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com