I bought this unit about six months ago for some reason the motor stopped working. I got in touch with Craig via email and a phone conversation and they were nice enough to replace the unit. It was under warranty for a full year. I was very pleased. Not sure why the motor burned out but I’ve been using Keurig’s since they were on the market. And will continue to because they stand behind their products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love this coffee maker
on April 28, 2022
Posted by: kimmieyummie
I absolutely love this coffee maker. It’s perfect for just you and your significant other or roommate. It doesn’t take up a lot of counter space like others do.
Written by a customer while visiting influenster.com
I enjoy my coffee maker very uuch and use it frequently. Mine broke and I called and was sent a replacement immediately - very impressed with the customer service !
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great Coffee Machine
on April 28, 2022
Posted by: shannonb209_7281
This is probably my third Keurig machine. I love them and for the most part they last quite a long time. This machine is super easy to use and my coffee always taste great.
Written by a customer while visiting influenster.com
The replacement for my K-Supreme Plus Single Serve Coffee Maker arrived. To our surprise the replacement did not heat our coffee any better than the first one. VERY Disappointed
Last year I splurged and upgraded to the K-Supreme. However, it stopped working after only 4 months. I called Keurig and was plesantly surprised to talk to a live person who took me through the trouble shooting process without sucess. She said we're sending you a new coffee maker and the shipping is free. That's what I call "standing behind" your product. Thank you Keurig!
I have it in my Airbnb and everyone loves it. When I had an issue with the unit the company stood behind their product and made it right. Very pleased with The product and the company.