We purchased one and it would not brew, but Keurig replaced it with no hassles and quick shipment. My husband and I love the new coffeemaker. The only thing that surprised me is that it is slow brewing, but you don’t have to wait for the water to heat.
I bought a few months back and it stopped working properly. The warranty department was fast, efficient and friendly in replacing my Keurig. I appreciate that the company stands by there product. They sent me a new one and it’s been working great. Keurig gets my stamp of approval.
Bought my coffee maker Nov 2020. Worked great, until one morning then stopped working. I called Keurig and they replaced it without any problems. No hassles, Great customer service. Thank you.