Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Had two. Both quit working after just months
on October 24, 2021
Posted by: KeurigLover66
Avoid this model. I purchased two approximately four months apart and both quit working after displaying descale messages (even after properly descaling the machine) and abruptly just turning off. I love Keurig brewers and pods, but the K-Supreme Plus is to be avoided.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 12, 2021
Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: Grey Ghost
Verified Purchase:Yes
I bought the K-Supreme Plus to replace a 3 year old Keurig that was dying. I am so impressed, it is faster, quieter, and makes a better cup with less mess.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Neversee
Verified Purchase:Yes
Warranty replacement for same unit that stopped working after four months light usage. Checked this one to make sure it worked. Will start using it regularly Nov 1, 2021.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: lowlak
Verified Purchase:Yes
The first one I ordered failed after three weeks. the replacement has so far worked properly. Time will tell.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: StNick
Verified Purchase:Yes
After 2 weeks of use, my new Keurig Supreme died. One call to Keurig was answered by a knowledgeable, helpful person who understood the issue and started the process for a warranty replacement. It was the find of courteous professional service I expect from a quality company. It's comforting to know that companies like Keurig still exist.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Hclewettfl
Verified Purchase:Yes
We are very satisfied and impressed by Keurig's Warranty Replacement system. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DonD
Verified Purchase:Yes
I bought the K-Supreme Plus as it is the perfect coffee maker for me. Favorite settings for 3 different combinations of volume and strength and even temperature. Fast brewing and easy to use. After nearly a year of daily use, it failed to power up. I contacted Keurig customer service, provided proof of purchase, and I had a new machine in about 4 days.I am a happy customer and coffee drinker
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Quick quality coffee and quality customer service
on October 21, 2021
Posted by: TGM6
Verified Purchase:Yes
The warranty replacement was made in a timely and professional manner.
Thank you Keurig!
Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com