We are very happy with this unit. It is attractive to look at and easy to use. I like the option to be able to increase the strength of the coffee as well as the temperature. The handle on the water reservoir is convenient compared to previous models. It is not obvious in some pictures, but you can use charcoal Keurig water filters as in previous models. This model does not pull water into the unit to keep the water stored and hot, it pulls the water in at the time of coffee making. My only complaint is that it tends to be much slower becasue of this new way of brewing...probably double the time. It also tends to splash alot during the making of a cup. The countertop needs regular wiping up.
I really like the Green Mountain French Vanilla Coffee and I am enamored with the K-Supreme Plus coffee maker. They give me a good start on my day every morning.
I bought this coffee maker the end of September 2020. My husband love it but it only worked good for a little over than a year. Then, the light didn't come on.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 17, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
I was thoroughly pleased with the first machine I purchased and was so thrilled I could continue to make best coffee possible with my replacement! It's ease of use, versatility and excellent options makes this the best Keurig I've ever owned!
This unit was a warranty replacement for my original unit which stopped working after 9 months. Hopefully that was a fluke and this one will last a looooong time !!