The current kuerig that failed under warranty is the second high end unit to fail prematurely. I was under the impression that the newer more reliable Smart Kuerig would be a better replacement
Purchased our Keurig less than a year ago, stopped working. Chatted with the Keurig customer service and had a new replacement even better within two weeks
I had a problem with my Supreme Plus coffee maker and called tech support. We were unable to solve the problem and because it was still under warranty they shipped me a new brewer! This was such a great experience both the tech support and Keurigs honoring their warranty claims!
I received my Keurig K supreme plus as a gift and just loved it. Then it just stopped working and I called and a new coffee maker was sent out immediately. It was so easy and the customer service was excellent. Thank you!
I had some issues w/ my Keurig. I tried to fix myself w/ no luck. I called the 800 number and received the best help and with a lot of patience with me they decided the issues was NOT fixable. The sent me a new Keurig. The fella on the phone was AMAZING!!!
I bought this keuig in December and it stopped working in March called keuig and they replaced it with no hassle. Way to go keuig. There service is top rate.