Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: MAG21
Verified Purchase:Yes
I like that I can customize my coffee for strength, heat level and size. I get the perfect cup every time. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ded66
Verified Purchase:Yes
Bought it 6 or 7 months ago it broke and they sent me a new one at no charge I think that is the best thing I have ever seen thanks again
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ritzy29
Verified Purchase:Yes
Customer service was excellent. The replacement process is to long. Replacement arrived in 3 weeks . Other than that. The product is great. I would recommend
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: FrananHub
Verified Purchase:Yes
We had a problem with our Keurig, but it was replaced with problem. Love the product and the service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DRB Group
Verified Purchase:Yes
Love this coffee maker coffee can be made stronger with settings very sturdy compared to the standard one
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Big Joey v
Verified Purchase:Yes
Ok let me be honest. I love this coffee maker but it broke down and wouldn’t work. The good news is I got a replacement and I’m drinking great coffee again. No problem hassle free. When I wake up in the morning I can’t open my eyes seriously! I need coffee ASAP and 10 minutes of sit time. With my Kurig I load a pod,hit the button, 1 minute later I sit down with my coffee and my eyes closed and relax and sip. The next thing I know I’m up and brewing a delicious second cup and I feel great. You will love this coffee maker at 4:30 am. I make a little baby cup around 3:30 in the afternoon also. Why not? It’s just a pod!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
worst one ever
on November 4, 2021
Posted by: djw5
This is our 5th keurig coffee maker and we've had it for only a few months. Currently we cannot get it to brew more than 2 ounces at a time. This is so frustrating. All the others have lasted us quite some time and we were really pleased until this one. Hesitating about purchasing another one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 19, 2021
Thank you for your review. Based on what you are describing, descaling your coffee maker might help! Descaling regularly removes mineral build up that can affect taste and quality, ensuring your coffee maker brews a perfect cup, every time. Depending on the mineral content of your water, calcium deposits or scale may build up in your brewer. Scale is non-toxic but if left unattended can hinder brewer performance. Regularly descaling your brewer every 3 months helps maintain the heating element, and other internal parts that come in contact with water. Please feel free to visit the support page on our website for helpful tips and videos on how to descale your brewer properly. If you need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Jckaci
Verified Purchase:Yes
I love this one. The water reservoir is so easy to use. The machine is super quiet and the brewing with more streams is great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com