Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
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Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Great customer service
on April 9, 2022
Posted by: Lh72
Verified Purchase:Yes
After having my Keurig supreme plus for several months and all of a sudden just quit brewing. After a brief conversation explaining what had happened, a replacement Keurig was being sent. I will say the new supreme plus is very attractive but I’m wondering if it is made as well as the previous model. Nevertheless, very pleased with the way Keurig stands behind their product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty
on April 9, 2022
Posted by: Proudtobeatexasgirl
Verified Purchase:Yes
My husband is a fan of Keurig coffee makers. His last purchase was fall of 2021. That coffee maker only lasted 5 months. I contacted the company and within 2 weeks had replacement. In this day and time that kind of customer service is rare. I highly recommend this coffee company.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Possible unreliable units
on April 9, 2022
Posted by: CoffeeMonster
Verified Purchase:Yes
The current kuerig that failed under warranty is the second high end unit to fail prematurely. I was under the impression that the newer more reliable Smart Kuerig would be a better replacement
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Replaced and even better
on April 10, 2022
Posted by: Rfr6231
Verified Purchase:Yes
Purchased our Keurig less than a year ago, stopped working. Chatted with the Keurig customer service and had a new replacement even better within two weeks
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great coffee!
on April 10, 2022
Posted by: Kerryf1328
Verified Purchase:Yes
I had a problem with my Supreme Plus coffee maker and called tech support. We were unable to solve the problem and because it was still under warranty they shipped me a new brewer! This was such a great experience both the tech support and Keurigs honoring their warranty claims!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
My Keurig K supreme plus
on April 10, 2022
Posted by: Jul79
Verified Purchase:Yes
I received my Keurig K supreme plus as a gift and just loved it. Then it just stopped working and I called and a new coffee maker was sent out immediately. It was so easy and the customer service was excellent. Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Customer Service
on April 10, 2022
Posted by: miff
Verified Purchase:Yes
I had some issues w/ my Keurig. I tried to fix myself w/ no luck.
I called the 800 number and received the best help and with a lot of patience with me they decided the issues was NOT fixable. The sent me a new Keurig.
The fella on the phone was AMAZING!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
I like the 5 different choices of brewing sizes
on April 10, 2022
Posted by: Randydeb
Verified Purchase:Yes
I bought this keuig in December and it stopped working in March called keuig and they replaced it with no hassle. Way to go keuig. There service is top rate.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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