Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Denise D
Verified Purchase:Yes
I love my Keurig machine. So easy to use. I would be lost without it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SunshineWatters
Verified Purchase:Yes
My machine just stopped turning on. But I called customer service and the reps were friendly and helpful. Very easy and hassle free. Took a about 2 weeks to get replacement from initial request. Unfortunately this is the 2nd time this has happened to two different machines. Hopefully, this one will last!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Macs2
Verified Purchase:Yes
First, let me rave about the fantastic customer service I received when I called to get assistance with my original Kuerig! They replaced it without a hitch after attempting to help me troubleshoot! However, this machine seems to be struggling a bit, is much louder than the initial one I had, and seems to not drip out of all the holes with a steady stream. I'm not sure what's going on but for now, I'm giving it time to settle in and hoping for the best, enjoying the eventual cup of coffee that shows up! ;)
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: missy 2d
Verified Purchase:Yes
My family members have had various Keurig brewers for years. While cleaning my 84-year-old father’s machine for the first time it stopped working. I called customer service and was honored to speak with Lynn. She walked me through the troubleshooting process but clearly nothing worked. Since the machine was still within the warranty period Lynn helped me know how to send it back.
Within 7-10 days my Father received a brand new replacement brewer!! We are so very thankful!
Within 7-10 days my Father received a brand new replacement brewer!! We are so very thankful!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Grammie100
Verified Purchase:Yes
I bought my Kurig a few months ago. The descale indicator went on and I followed instructions on how to descale. The machine did not come out of descale mode. I called customer service, a new machine arrived 3 days later
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sitka51
Verified Purchase:Yes
Had a problem with my Keurig and the company sent me a replacement right away.
Love the coffee this brewer makes and so easy.
Love the coffee this brewer makes and so easy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dotperry1
Verified Purchase:Yes
Great customer service, fast replacement, makes great tasting coffee. Love the strength and temperature features.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Vashti
Verified Purchase:Yes
I love everything about my Keurig. Easy to use. Low maintenance. And the aroma of coffee brewing is unbeatable!
The only negative is that the recyclable K Cups aren’t easy to recycle.
I would recommend this to a friend!
Written by a customer while visiting keurig.com