Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Dotperry1
Verified Purchase:Yes
Great customer service, fast replacement, makes great tasting coffee. Love the strength and temperature features.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Vashti
Verified Purchase:Yes
I love everything about my Keurig. Easy to use. Low maintenance. And the aroma of coffee brewing is unbeatable!
The only negative is that the recyclable K Cups aren’t easy to recycle.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: bhughesunt
Verified Purchase:Yes
This is my 3rd K-Supreme Plus. My first one started giving me trouble after 6 months, and I limped along with it for about a year, when a friend gave me a new one. That one began having issues after 3 months, Keurig determined it was defective, and replaced it with this one 3 weeks ago. Too soon to tell if this one will also be defective.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: medilg
Verified Purchase:Yes
The only thing I do not like is using the single serve k-cup holder. My wife like her own grind of coffee and I like to use the k-cup. When changing from one to the other it is frustrating trying to put the cup holder into the proper slots.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Customer1949
Verified Purchase:Yes
We bought the original unit in October, so in March it was time for the first descaling. I followed directions but machine light didn't indicate that descaling was completed. The digital mechanism was fried and the unit never turned on again. Keurig Customer Service was great and sent me a new unit. Hopefully I can descale successfully in future.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dot7
Verified Purchase:Yes
Received as a gift. When we tried to descale it,it would not work. Because it was under warranty we just recently received a new one
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JER4IU
Verified Purchase:Yes
We actually did NOT purchase a new machine. The one we had for 3.5 months quit working. We called and had a VERY difficult time getting anyone to really understand and help. Through pur diligence we finally got to someone to assist. We got a replacement last week so now all is well. But ypu customer service needa help. I have suggestions but Im sure you dont want them
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
descaling function failed , coffee maker replaced
on April 8, 2022
Posted by: hot joe
Verified Purchase:Yes
If you call them make sure you have the serial number handy. Even if you registered the device, they ask for the number. Person was very nice, replacement was pretty fast.
I would recommend this to a friend!
Written by a customer while visiting keurig.com