Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Jack O the mad descaler
Verified Purchase:Yes
This is my 2nd warranty replacement ! Each time I de-scaled, the unit would not work after that. I am afraid to de-scale when it comes time ! I am sure Keurig will shut me down !
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Good Coffee Maker except...
on November 13, 2021
Posted by: Anonymous
This would have been a 5 star review except for the horrendous Descale process. First you get an annoying "Descale" announcement and then it really goes downhill. It starts with pushing and holding 2 different numbers and then gets more confusing. I'm ready to toss this coffee maker just to escape the descale monster.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 2, 2021
We appreciate the feedback. We'll pass this on.
Written by a customer while visiting keurig.com
Posted by: I do all the time
Verified Purchase:Yes
I have used Keurig for years and been addicted but this makes even better coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rusty10
Verified Purchase:Yes
glad we were able to get this and I tryed to warranty it but you keep sayng the S/N is wrong
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kimwa
Verified Purchase:Yes
I bought this and loved it- then one day it just wouldn’t power on- customer service was great and promptly replaced it-
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SteveG
Verified Purchase:Yes
This is a replacement for the first one I purchased in July that simply stopped working in September. I gave it 4 stars due the great, no questions asked, customer service on the replacement. Otherwise I'd give it 5 stars for the excellent coffee it makes.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nomad_1956
Verified Purchase:Yes
Only coffee makers we own. Wife loves the simple, easy programable functions.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Died
on November 12, 2021
Posted by: JimJac
Bought one and it died within 6 months (no electric power.) Keurig replaced it for free (great service) but now that one has died too with the same issue (no electric power) Do not but this model
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 2, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com