We received the new one quickly and promptly after calling the 800 line. Simple quick process and they stand behind their warranty. We’ve had multiple machines this is the first one we’ve ever had fail. Will buy again in the future!
I purchased this brewer by mistake and intended to get the same version with the smart feature. I have tried both and the brewer with the smart feature is worth the few extra dollars. The screen on this brewer to change settings is very limited and feels cheap compared to other brewers. It functions fine but not really anything to get excited about. If you need a new brewer purchase the version with the smart feature!
This is my 3rd machine since November 12/12/2021 it’s not used every day maybe once or twice we use a stovetop pot . When I use it the water comes out very slowly and sprays the counter and very loud . I’ve had no problem s exchanging it . M.C.
I had bought a K-Supreme Plus Single Serve Coffee Maker and after almost 11 months it just quit. It would not turn on or reset when unplugged and restarted. It was replaced with little issues. Thanks.
Keurig makes the best coffee makers on the market, we've been very satisfied with the performance of their machines. Keurig repair and replacement services are excellent, they stand behind their machines. I would recommend a Keurig Coffee maker to my friends and family.