Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: VickiF
Verified Purchase:Yes
This was a painless as could be with very quick turnaround. I provided the necessary info and my claim was process. I received my replacement in less than a week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Shell59
Verified Purchase:Yes
Love this coffe maker. Love the option for stronger and hotter cup of coffee. The 4 oz option is great. If you like coffee ..... this is the one tonget
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 8, 2022
Thank you for your review. We are so happy to hear that you would recommend the K-Supreme Plus Coffee Maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: JingleBelle
Verified Purchase:Yes
A K-Supreme-Plus purchased in November failed after descaling in March and could not be re-set. That shouldn’t happen, but Keurig sent a replacement right away under warranty, arriving in 4 days. It should be redesigned with an accessible re-set button, but we are happy with the replacement and hope this one doesn’t fail.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: mk62
Verified Purchase:Yes
When a replacement was needed, the representative with whom I spoke on the phone was understand and efficient. The replacement arrived in good order and swiftly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Knight 11
Verified Purchase:Yes
this is a replacement for a defective unit. I realize that it's not only the best... it is the BEST !
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Disappointed
on April 3, 2022
Posted by: Caryp55
This is our third keurig and have loved their machines. Really unsure how to rate, we’ve had this model for a year, style, features and almost everything else I’d give it 5 stars, but what matters most is making coffee and since the beginning it basically quits making cups after 5-6 cups, then the next day we’re good again, it’s like it gets overheated and will only give you 3-4 ounces at a time and for this I give it 0 stars.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 13, 2022
Hello and thank you for your review. We're sorry to hear you're disappointed with your K-Supreme Plus coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: 4 th Coffee maker
Verified Purchase:Yes
This is our 4th one the one you just replaced was only 4 months old
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rayray0406
Verified Purchase:Yes
I absolutely love my Keurig coffee maker! I use it daily before going to work every morning! I also gave my cousin my older machine which he uses every day. Keep up the fantastic work in making such a great machine!
I would recommend this to a friend!
Written by a customer while visiting keurig.com