Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Happy Customer in MA
Verified Purchase:Yes
This maker brews an awesome cup of coffee and is so easy to use and clean.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KB50
Verified Purchase:Yes
This was a warranty replacement. Customer service was very helpful and easy to work with.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kat5
Verified Purchase:Yes
I’ve always had a Keurig! My last one was 10 years old and still was an A+! I wanted to downsize, and this one seemed perfect. I was very excited! Full stop. Whatever grade of plastic they are using, or the processing of it leaves an unpleasant plastic taste in the coffee. I followed ALL the directions that came in the manuals, AND went online to learn other ways to get rid of the plastic taste to no avail. After more than 40 cups of coffee I gave up. I received this replacement and tried again. Same results. I’m really disappointed, and I’m drinking instant coffee while I search for another coffee maker. I’m sure sorry I gave away my old Keurig!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
When it works its awesome
on March 29, 2022
Posted by: Redsonja1313
I am on my 3rd machine, this machine has some sort of design flaw for the descale process as it continues to lock up on that cycle. Let me state Keurig customer service has been amazing and replaced each machine. But I still have had three stop working in that descale process. I am opting out of this model for the replacement. I will miss its lovely space-saving design. But going back to the old model counter hoggin style in the hopes it has a longer shelf life.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 6, 2022
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Posted by: LEckert
Verified Purchase:Yes
Love the features. I had a VUE model for several years and loved the large size options up to 16oz. I don’t miss that with this machine. I love the program feature and pushing just one button then start. Highly recommended
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 7, 2022
We are thrilled to hear you are loving your new K-Supreme Plus Coffee Maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Big Poooy
Verified Purchase:Yes
Enjoy our coffee maker very much We have been using yo makers for many years.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Retriever
Verified Purchase:Yes
I had issues with my K-Supreme and it was replaced at no charge !!!!! Thank You
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mscc
Verified Purchase:Yes
Dies every year has to be replaced
But good works good when it is working fourth one don’t understand
But good works good when it is working fourth one don’t understand
I would recommend this to a friend!
Written by a customer while visiting keurig.com