Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Anonymous
Verified Purchase:Yes
This is a wonderful, streamlined coffee maker. I like that it has three favorite settings on the top. You set the brewer to your personal strength setting as well as heat. Put your pod in. Hit your number and start. It has iced coffee feature as well. The only drawback is there is no designated hot water button. It is very quiet and holds a lot of water without taking so much space!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 7, 2022
We are so happy to hear you are enjoying all the features available on your K-Supreme Plus Coffee Maker. Thank you for your wonderful review!
Written by a customer while visiting keurig.com
Posted by: Freeter
Verified Purchase:Yes
We purchased this 3 months ago. Stopped working and Keurig Replaced it with proof of purchase with a brand new brewer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: VickiF
Verified Purchase:Yes
This was a painless as could be with very quick turnaround. I provided the necessary info and my claim was process. I received my replacement in less than a week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Shell59
Verified Purchase:Yes
Love this coffe maker. Love the option for stronger and hotter cup of coffee. The 4 oz option is great. If you like coffee ..... this is the one tonget
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 8, 2022
Thank you for your review. We are so happy to hear that you would recommend the K-Supreme Plus Coffee Maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: JingleBelle
Verified Purchase:Yes
A K-Supreme-Plus purchased in November failed after descaling in March and could not be re-set. That shouldn’t happen, but Keurig sent a replacement right away under warranty, arriving in 4 days. It should be redesigned with an accessible re-set button, but we are happy with the replacement and hope this one doesn’t fail.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: mk62
Verified Purchase:Yes
When a replacement was needed, the representative with whom I spoke on the phone was understand and efficient. The replacement arrived in good order and swiftly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Knight 11
Verified Purchase:Yes
this is a replacement for a defective unit. I realize that it's not only the best... it is the BEST !
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Disappointed
on April 3, 2022
Posted by: Caryp55
This is our third keurig and have loved their machines. Really unsure how to rate, we’ve had this model for a year, style, features and almost everything else I’d give it 5 stars, but what matters most is making coffee and since the beginning it basically quits making cups after 5-6 cups, then the next day we’re good again, it’s like it gets overheated and will only give you 3-4 ounces at a time and for this I give it 0 stars.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 13, 2022
Hello and thank you for your review. We're sorry to hear you're disappointed with your K-Supreme Plus coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com