Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Watery
on June 24, 2021
Posted by: LauraMo
I have tried to clean and troubleshoot my machine but every time my coffee tastes terrible and watered down. It is also not brewing the correct ounces.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 29, 2021
We're sorry to hear that troubleshooting did not correct the issue. Our Customer Care team will be happy to assist you with this further. Please get in touch with us at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Suna
Verified Purchase:Yes
This is much better than the first generation one which I had. me and my husband absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Success
on July 5, 2021
Posted by: Momoq
I've been brewing some of the best cups of coffee since I've had the K Supreme plus. Even my husband and daughter notice the difference. Not too many coffee makers offer 4 oz to 12 oz cups which helps for a good strong cup or iced coffee. To top it
off, you can save your brews: Some for iced coffee, some for latte etc. I am even getting spoiled by having my pods shipped automatically . Great features Keurig...Thank you.
off, you can save your brews: Some for iced coffee, some for latte etc. I am even getting spoiled by having my pods shipped automatically . Great features Keurig...Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
I still love my Keurig!
on July 12, 2021
Posted by: GerBearCoffeeGirl
We purchased the new Keurig to replace our older model. The coffee is hotter and stronger which is fabulous for our morning routine. Unfortunately there are still problems when a pod overflows and coffee grounds are everywhere. Any suggestions? What did I do wrong, because no one has time for such a clean up when getting ready for work. Hence the 4 star rating because we have had this problem with our other Keurigs at work and home.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anthony0
Verified Purchase:Yes
I really like that you have three different settings for strength and temperature. However, I have not really noticed much of a temperature difference in the three different settings. As for the strength, that one is difficult for me to judge, as well. What I do really like is the larger water reservoir and the speed with which brewing occurs. Its almost immediate.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Nice features but does not last
on August 8, 2021
Posted by: Craig4325
I bought my first K-Supreme Plus about 6 months ago. I loved the big reservoir and features. The first one died unexpectantly about 2-3 months after purchase. Just routine home use of 3-4 cups/day. After an annoying call to Keurig they replaced it for free. Well, the second one just died after 3 months. I hope they'll replace it with a cheaper and more long lasting model but I doubt it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Messy!!!
on August 19, 2021
Posted by: Robert C
This coffee maker makes a MESS!!! While the coffee is dripping into the cup it splashes on everything around it. I have to wipe off the counter, the machine and the handle of the mug Every Time I use it. This happens with every type of mug/disposable cup except a tall travel mug that sits close to the top of the machine. I thought I had a defective machine but Keurig sent me another and it is exactly the same. Everything else about the machine is fine but the splashing is a Major Design Flaw and a major pain in the butt!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 20, 2021
Thank you for your review and feedback on your K-Supreme Plus Coffee Maker. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
3
A Complete Waste of Good Money
on August 31, 2021
Posted by: McGarrett99
Had this about 6 weeks, coffee smells great but tastes awful. Simple reason, they quietly replaced some metal parts with plastic. It will wear out quicker, and effects taste. Thankfully I went back to my old duo, and put this one on a shelf. Not worth my time or effort playing with this thing
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , September 1, 2021
Hello and thank you for your review. We are sorry to hear the K-Supreme Plus coffee maker did not meet your expectations. Please contact our Consumer Care team. We would love to find a resolution that suits your needs. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739.
Written by a customer while visiting keurig.com