Love this machine for my morning coffee!!! Have given it as presents to family members and friend. They are all very happy also. The only thing that is a bit uncomfortable is the descaling and how often it has to be done. Other than that, I would not buy any other coffee machine than this one!
Recently, I needed to call for warranty support on my Keurig coffee maker and after a few diagnostic questions, I was told a warranty replacement would be shipped right away! It arrived faster than I expected and I'm very happy with the whole Keurig warranty service experience. Thank you Keurig!
I received my Keurig for my birthday. I love it! I can have a cup of coffee anytime I want without having to make a whole pot.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
WILL NOT WORK
on March 31, 2022
Posted by: FOSTERK
We received the warranty replacement in Dec2021. The customer service and response time were incredible. It is only 3 months since the replacement and the machine is down again. It will not turn on. We love the machine, but we are a small office and it is not overused. Maybe 4-5 times a day if that. I have a basic Keurig at home and have had it for years without any issue. I am really surprised with this higher-end model that we continue to have problems.
Have had for a while. Sent a replacement since other was having slight issues. Warranty was a breeze. New machine works great. Customer Service was great.
My coffee maker lost all power and function. I called in and got immediate trouble shooting support but didn't fix the problem. After supplying the necessary information they sent me a replacement u it quickly Very satisfied with their service