Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Perkg1
Verified Purchase:Yes
I bought a K-Supreme Plus in May of 2021. Unfortunately, after I descaled it’s in October, it stopped working. Just went out completely. I sent pictures and the serial # and within about 10 days, I had a new machine. The new ones working like a charm.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Orphan Annie
Verified Purchase:Yes
I bought this back in May and really didn't begin to use it until October as I was away for the summer. When I started to use it, some of the features didn't work. I called for assistance and when we still couldn't get them to work, Keurig sent me a new machine. I'm happy to say all is well and I'm very pleased with the ability to adjust the strength and heat level plus save them to 3 profiles. Very pleased with the product and customer service.
Written by a customer while visiting keurig.com
Customer Rating
5
Top notch product, EXCELLENT customer service!
on November 21, 2021
Posted by: rjv9
Verified Purchase:Yes
Contacted Keurig regarding replacement of our K-Supreme Plus. Delivery at our doorstep before we knew it. It doesn't get any better than this!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: QGal
Verified Purchase:Yes
I like the size of the water reservoir on the K-Supreme Plus just wish I could use a taller cup/to mug
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Loved it until it died
on November 20, 2021
Posted by: Asaye001
Bought 9 months ago. Loved the flexibility of brew choices—I like a strong brew, 4 to six oz depending on flavor. Hubby likes a weaker brew, 10 oz. Love the memory feature, too. BUT: last week it stopped putting out coffee. Ran a descale, even though I just did one 2 weeks ago. Half-way through the process it shut down completely, and now won’t turn on at all. And I’m still stuck in my “starter pack” contract. With no Keurig:(
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Pat1234
Verified Purchase:Yes
I bought it 6 months ago and it stopped working and they placed it promptly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jud39
Verified Purchase:Yes
Received this from Keurig as a replacement for our previous machine that quit working. We absolutely loved the machine that quit for the taste of the brew and the ease of using the machine. We were thrilled when Keurig sent us the replacement. Once again my husband can enjoy his favorite pod and brew. Thank you Keurig!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BMertel
Verified Purchase:Yes
This is a replacement for the one that broke, Keurig representative was nice and helpful with my problem.
I would recommend this to a friend!
Written by a customer while visiting keurig.com