Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5 out of 5
5
Great Service
on March 25, 2022
Posted by: Bones3
Verified Purchase:Yes
Customer service was great. I received my replacement and am extremely satisfied.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
3rd one
on March 25, 2022
Posted by: Sewingpoodles
I purchased one a year and a half ago. Since then the descale message never goes away. Ready the call keurig once again for replacement.
No, I would not recommend this to a friend.
Response from keurig.comBy KeurigConsumer CareMarch 29, 2022
Let's get you some help with your coffee maker. Please call Consumer Care at 866-901-2739 to get started.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Real good coffee
on March 25, 2022
Posted by: BECKY 53
Verified Purchase:Yes
It's works really great, no problems, I will buy another some day.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Coffee Maker
on March 25, 2022
Posted by: TwinMom81
We were very happy with our Keurig K-Supreme Plus, but it completely died 11 months in. Customer service was very helpful and because it was still under warranty, they happily shipped a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
I really like all Features that it offers
on March 25, 2022
Posted by: Kgspack
Verified Purchase:Yes
Received 3 weeks ago and very with the model. I like that I can make ice coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
the lever doesn't close tightly
on March 25, 2022
Posted by: john0328
Verified Purchase:Yes
these are good machines...i have bought several...this replacement does not close properly
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
So far so good
on March 26, 2022
Posted by: Middlechild51
Verified Purchase:Yes
I’ve only had it about a week. My only issue is the add water error comes on randomly, even with the reservoir full. I made one cup and without touching the reservoir attempted to make another cup. The error message came on and I reset the brew and it made the second cup. Other than that I love it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Warranty
on March 26, 2022
Posted by: Toad
Verified Purchase:Yes
My 4 month old Kuerig "broke" after de-scaling. I contact Kuerig and they, upon receipt of purchase documentation, replaced my coffee maker. While I am not that impressed with the maker (quit working after 4 months) I am very impressed with the service I received after I reported the problem - they replaced the machine with a new coffee maker. As to the coffee maker, the jury is still out. As to warranting their product, I am very impressed with the company. Contact me in a couple of years & I will let you know what I feel about the product itself.
Written by a customer while visiting keurig.com
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