Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Middlechild51
Verified Purchase:Yes
I’ve only had it about a week. My only issue is the add water error comes on randomly, even with the reservoir full. I made one cup and without touching the reservoir attempted to make another cup. The error message came on and I reset the brew and it made the second cup. Other than that I love it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Toad
Verified Purchase:Yes
My 4 month old Kuerig "broke" after de-scaling. I contact Kuerig and they, upon receipt of purchase documentation, replaced my coffee maker. While I am not that impressed with the maker (quit working after 4 months) I am very impressed with the service I received after I reported the problem - they replaced the machine with a new coffee maker. As to the coffee maker, the jury is still out. As to warranting their product, I am very impressed with the company. Contact me in a couple of years & I will let you know what I feel about the product itself.
Written by a customer while visiting keurig.com
Posted by: FrankR
Verified Purchase:Yes
I picked the wrong machine for me. They replace it without a problem - Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JBSS
Verified Purchase:Yes
I have had 7 Keurig brewers in 8 years. Most of them have been replaced for free under the warranty because they suddenly stop working before the year is up. The multi stream brewers seem to be particularly prone to defects. Just received my third in less than a year. Brewing fine one cup and then won’t produce more than an ounce of water on a brew, rinse and/or descale.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Mandielh85
Verified Purchase:Yes
Received this new Keurig machine within one week of calling in about my original machine no longer working. Customer service was fast, easy, and helpful. Best experience dealing with a warranty. We love the coffee with this model.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Edward Pickel
Verified Purchase:Yes
All of the hot or cold features, informed and seamless customer service,
and looks great too.
and looks great too.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ran6
Verified Purchase:Yes
My coffee maker stopped working within the warranty timeframe. I called the company and they sent a replacement immediately. Wonderful service and great product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jere
Verified Purchase:Yes
Better flavor and nice options. Temperature good be higher but still good.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 30, 2022
We love hearing this! Thank you for your review and feedback. Happy Brewing!
Written by a customer while visiting keurig.com