Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Toni B
Verified Purchase:Yes
My Keurig would not turn on anymore. I thought it was headed for the trash but I decided to call Keurig in case there was anything we could trouble shoot together. We tried a few things but nothing worked. They said the warranty had just expired but would replace my Keurig with a new one! I was so surprised and pleased. They sent me a shipping tag the next day. I boxed it up and took it to UPS. Within 10 days I had a brand new coffee machine! So happy!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: WandaJJ
Verified Purchase:Yes
I received this coffee maker as a Christmas gift in 2020. The first time I tried to descale it, after having it about 6 months, it smelled like it overheated and then would not come back on. Keurig sent me a brand new one which was really nice.
The second one did the exact same thing about a month ago, I had only been using it less than a year. Keurig again replaced it
I am grateful that Keurig honors their warranty on their products but I feel like maybe there’s a design flaw in this particular model. I am only allowed to get the exact same replacement model so we’ll see how this 3rd one does.
The second one did the exact same thing about a month ago, I had only been using it less than a year. Keurig again replaced it
I am grateful that Keurig honors their warranty on their products but I feel like maybe there’s a design flaw in this particular model. I am only allowed to get the exact same replacement model so we’ll see how this 3rd one does.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Bones3
Verified Purchase:Yes
Customer service was great. I received my replacement and am extremely satisfied.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
3rd one
on March 25, 2022
Posted by: Sewingpoodles
I purchased one a year and a half ago. Since then the descale message never goes away. Ready the call keurig once again for replacement.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 29, 2022
Let's get you some help with your coffee maker. Please call Consumer Care at 866-901-2739 to get started.
Written by a customer while visiting keurig.com
Posted by: BECKY 53
Verified Purchase:Yes
It's works really great, no problems, I will buy another some day.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great Coffee Maker
on March 25, 2022
Posted by: TwinMom81
We were very happy with our Keurig K-Supreme Plus, but it completely died 11 months in. Customer service was very helpful and because it was still under warranty, they happily shipped a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kgspack
Verified Purchase:Yes
Received 3 weeks ago and very with the model. I like that I can make ice coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: john0328
Verified Purchase:Yes
these are good machines...i have bought several...this replacement does not close properly
I would recommend this to a friend!
Written by a customer while visiting keurig.com