Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Doesn't Last
on November 26, 2021
Posted by: RSMNSM
Purchased this KEURIG 12/20 last year to replace another KEURIG that stopped working. I have purchased 4 KEURIG's over the last 3 years. This KEURIG died 3 days ago, no longer under warranty. I am trying KEURIG one more time, however I also purchased the Ninja coffee maker that works with k-cups. If the smart KEURIG that I just received today is no longer working a year from now, I'll never buy another one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 7, 2021
If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Mikearcher
Verified Purchase:Yes
I really like this brewer. I use the programmable presets for the various items I brew.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Star1144
Verified Purchase:Yes
I bought this and desalination has a problem. I called the company and got a new unit within one week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Terryg
Verified Purchase:Yes
One of the best coffee makers I’ve ever had. I have one in each of my homes, also one in my motor home. Will always have one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gramma205
Verified Purchase:Yes
This is our 4th Keurig coffee maker. Our 2.0 is still faithful (and we keep it as a back-up), but we bought the Supreme K model because of its smaller profile. Unfortunately, our first one stopped working, but Keurig has an excellent warranty and they replaced the machine. The replacement stopped working after almost a year, but again Keurig replaced it.
Hopefully, the current brewer will last longer because it makes great coffee. My only complaint is that it spurts out droplets at the end of the brewing cycle and we end up with a speckled countertop.
Hopefully, the current brewer will last longer because it makes great coffee. My only complaint is that it spurts out droplets at the end of the brewing cycle and we end up with a speckled countertop.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tricky DIck
Verified Purchase:Yes
Brewing time almost twice our older model. Coffee quality about the same. Also, descaled as directed and unit began to smoke and became unbearably hot. Thought it was going to catch fire. Keurig replaced under warranty...have yet to plug in the new one....went back to our older model which still works fine.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: shoppernan
Verified Purchase:Yes
This is the second time Keurig replaced my coffee maker. I love most features on this unit, the auto on when lid lifted and the choice of settings but the descale feature rarely works and overheats the unit. The descale has only worked once even when following the tutorial on the web. Hope they fix by deleted this feature and just send an email reminding users of the need to descale.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: jackie113
Verified Purchase:Yes
I bought this a month ago and am so happy that I did ...
I would recommend this to a friend!
Written by a customer while visiting keurig.com